Retail Store Manager

As a Store Manager, you will lead customer interactions and ensure an exceptional retail experience. Your role is crucial in driving sales and maximising profits for the store.

To be successful in the role, you should possess excellent interpersonal and communication skills. The ability to multitask effectively and maintain composure in high-pressure situations is essential.

•     At least 2 years of relevant work experience, or at least a relevant Level 4 qualification.

•     Excellent interpersonal and communication skills.

•     Ability to multitask and remain composed in high-pressure situations.

•     Available to work a minimum of 30 hours per week.

Key tasks and responsibilities will include, but are not limited to:

•     Plan and coordinate the overall operations of the store, ensuring smooth day-to-day functioning.

•     Develop and implement sales strategies to meet store revenue and profitability targets.

•     Cash handling and operating the cash register.

•     Deliver exceptional customer service and handle customer inquiries, feedback, or complaints professionally.

•     Supervise, train, and motivate staff, fostering a positive and productive work environment.

•     Monitor and manage budgets, ensure financial goals are achieved, and prepare financial reports as needed.

•     Ensure that staff conduct themselves in accordance with company standards and policy.

•     Maintain a clean and hygienic work environment at all times.

•     Communicate with customers to receive feedback and manage complaints.

•     Implement store initiatives.

•     Manage stock levels, including ordering, receiving, and inventory control, to minimise wastage and maintain availability.

•     Create staff rosters and ensure the store has the required number of staff for smooth and efficient running at all times.

•     Perform administrative duties as required by the owner.

•     Manage the store's product mix, ensuring a variety that aligns with customer demand and maximises sales opportunities.

•     Open and close the store on time as required.

•     Ensure compliance with health, safety, and regulatory requirements within the retail environment.

•     Do you meet the job requirements listed above?

•     Are you a New Zealand citizen or resident visa holder?

Interested applicants should submit their CV and a brief cover letter. Only shortlisted candidates will be contacted.