Multi-Site Manager

Our client is looking for a Multi-Site Manager to join our busy team in Auckland. Currently, we own 2 Pizza Hut stores and are planning to add a new store to our business. 

The Multi-Site Manager is responsible for overseeing the strategic, administrative, financial, and operational performance of the Pizza Hut stores operated by the employer within the Auckland locations. The role ensures all the stores operate efficiently, profitably, and in compliance with company standards.
This position provides high-level administrative and strategic support to senior management, while leading store management teams (including Store Managers) and ensuring consistent service excellence, operational compliance, and financial performance across all the sites.

Key Responsibilities:

1. Strategic & Administrative Leadership
•    Provide high-level operational and administrative support to senior management across all stores.
•    Develop and execute strategic plans to improve sales growth, profitability, and operational efficiency.
•    Conduct research and provide advice on staffing, financial planning, facility management, and operational systems.

2. Multi-Site Resource Management
•    Oversee and manage administrative, financial, physical, and human resources across all sites.
•    Coordinate workforce planning, recruitment, rostering, and performance management.
•    Ensure optimal allocation of labour and resources between stores to maximise efficiency.
•    Oversee inventory control, stock ordering, asset management, and equipment maintenance for all sites.

3. Financial Planning & Performance Oversight
•    Lead preparation of budgets, forecasts, and financial reports for all the stores.
•    Monitor revenue, labour costs, food costs, and operational expenses to ensure profitability targets are achieved.
•    Analyse financial and operational data to identify performance gaps and implement corrective strategies.
•    Provide detailed financial and operational performance reports to senior management.

4. Policy Development & Compliance
•    Develop, implement, and maintain administrative, financial, and operational procedures for all locations.
•    Ensure compliance with corporate policies, food safety regulations, and workplace health and safety standards.
•    Standardise processes across all stores to maintain operational consistency.

5. Operational Analysis & Reporting
•   Analyse complex operational and resource management issues affecting any of the stores.
•    Prepare reports, correspondence, and submissions for senior management.
•    Lead continuous improvement initiatives to enhance efficiency and customer satisfaction.

6. Leadership & Staff Development
•    Lead, manage, and mentor Store Managers and administrative staff at all the locations.
•    Ensure smooth daily operations through effective delegation and supervision.
•    Conduct regular performance reviews, coaching, and training programs.
•    Foster a high-performance, customer-focused culture across all the stores.

7. Representation & Stakeholder Engagement
•    Represent the organisation in supplier negotiations and service agreements.
•    Participate in conventions, seminars, public forums, and company meetings as required.
•    Promote new programs, marketing initiatives, and corporate policies across all the stores.

Working on weekends and being available on calls are required for this position.

Offered Wage: $35 - $50 per hour (based on experience & skills)
Employment is full-time with a minimum of 30 hours per week.

This is a managerial role where you'll be handling the sole charge of the stores. This means you will be responsible for generating profit and sales for the stores with the allocated budget. 

You should be able to meet the monthly KPIs of the stores. 

You should have at least 2 to 5 years of relevant NZ work experience or a relevant bachelor's degree.

Preference will be given to someone working as a Manager in the NZ FMCG or fast food/retail chains like McDonald's, Foodstuffs, Woolworths, Warehouse, etc. 

All suitable candidates should be able to pass a drug test and a Ministry of Justice check when required.