Gurjaap Enterprises Limited seeks an Operations Manager to oversee multiple Pizza Hut stores in Taranaki. The role includes managing store performance, leading staff, supporting expansion, and ensuring efficient and compliant operations across all locations.

Position Title: Operations Manager
Number of Positions: 1
Location: Taranaki, New Zealand
Pay Rate: $40 – $60 per hour
Hours of Work: 30 – 40 hours per week

 

Key Requirements

  • Level 7 Bachelor’s degree OR at least 3 years’ experience working in Pizza Hut.
  • Must Have Drivers License to travel between multiple shops.

 

Key Responsibilities 

Operational & Strategic Management

  • Plan, organise, direct, and control overall operations across multiple Pizza Hut stores.
  • Develop and implement operational procedures, policies, and service standards in line with franchise requirements.
  • Provide strategic and operational support for business expansion and growth planning.

Business Growth & Expansion

  • Support new store openings, including operational setup, staffing, and process implementation.
  • Identify opportunities for business improvement and expansion.
  • Represent the business in discussions with suppliers, landlords, and business stakeholders.

Financial & Resource Management

  • Develop and manage operational budgets, labour costs, and store performance targets.
  • Analyse financial and operational performance and prepare reports for management.
  • Monitor cost control, productivity, and profitability across all outlets.

Staff Leadership & Development

  • Store managers will directly report to operations manager. 
  • Oversee recruitment, training, and performance management of staff across all sites.
  • Ensure staff follow company policies, operational procedures, and service standards.

Compliance & Quality Control

  • Ensure compliance with health & safety, food safety, and QSR operational standards.
  • Monitor store performance, customer service quality, and operational efficiency.
  • Implement corrective actions to maintain consistency across all stores.

Administration & Reporting

  • Develop administrative and operational systems to support business activities.
  • Prepare reports, operational updates, and performance analyses for senior management.
  • Maintain accurate records of operations, staffing, and financial activities.