Salon manager

ELIZA NAILS AND BEAUTY LIMITED T/A RESONATE BEAUTY is looking for a motivated Salon Manager to oversee the daily operations of our nail and beauty salon. This role is ideal for a proactive leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer service while driving business performance.

Position: Salon Manager

Hourly rate: $35-$36 per hour

Guaranteed hours: 30 per week

Maximum hours: 55 per week

Location: Paraparaumu, Kapiti Coast, Wellington

Key Responsibilities:

• Oversee daily salon operations to ensure smooth and efficient service delivery
• Manage staff rostering, attendance, and payroll coordination
• Lead, supervise, and motivate a team of nail artist and beauty therapist  
• Conduct staff performance reviews and implement ongoing training and development
• Maintain high standards of cleanliness, hygiene, and salon presentation
• Ensure compliance with health, safety, and industry regulations
• Handle escalated client enquiries and complaints professionally
• Manage appointment scheduling systems and client records
• Monitor and manage stock levels, product usage, and inventory control
• Negotiate pricing with suppliers and ensure the requested order arrives on time.
• Conduct regular stocktakes and ensure accurate inventory reporting
• Oversee daily cash handling, banking, and financial reconciliation
• Structure the budgeting and monitoring salon financial performance
• Develop and implement marketing strategies, promotions, and loyalty programs
• Drive client engagement, retention, and referral initiatives
• Coordinate with team on sales targets and operational improvements
• Identify opportunities to improve efficiency, reduce costs, and increase revenue
• Ensure proper maintenance and safety of salon equipment and facilities
• Support business growth initiatives such as new services or salon expansion
• Research new trends on beauty and nail services and discuss with the team
• Restructure pricing where and when required.
• Create Special offers and design marketing strategies based on the trend and season to increase overall business.

Requirements:

• Minimum 2-3 Years of relevant experience required to work as a manager.
• However, a Diploma can substitute the relevant work experience requirement.
• Good leadership and team management skills
• Basic communication skills
• Ability to handle client issues and build lasting relationships
• Solid organizational and time management skills
• Basic computer skills and familiarity with booking systems
• Knowledge of health and safety regulations in the salon industry

If this sounds like something you will enjoy and excel at, please APPLY NOW!