DLPS Car Imports and Exports Limited is seeking a motivated and experienced Dealership Manager to oversee the day-to-day operations of the dealership and ensure the efficient management of vehicle sales, customer service, inventory control, staff supervision, and business development activities.The successful candidate will play a key role in driving sales performance, maintaining high customer satisfaction standards, and ensuring compliance with relevant New Zealand laws and industry requirements.

Employment Type: Full-time - Minimum 30hours gauranteed, Permanent

Key Responsibilities

The Dealership Manager will be responsible for, but not limited to, the following duties:

  • Managing the overall operations of the dealership, including vehicle sales, procurement, customer service, and administration.

  • Planning, directing, and coordinating dealership activities to achieve sales and profitability targets.

  • Developing and implementing sales strategies and promotional activities to increase business growth and market presence.

  • Managing the dealership’s vehicle inventory, including sourcing, purchasing, pricing, stock rotation, and quality control of imported and local vehicles.

  • Monitoring market trends, competitor activity, and customer demand to support business decision-making.

  • Supervising, training, and supporting sales and administrative staff to maintain high performance and professional standards.

  • Ensuring compliance with New Zealand transport, consumer protection, health and safety, and employment legislation.

  • Building and maintaining strong relationships with customers, suppliers, finance providers, and service partners.

  • Handling customer inquiries, complaints, negotiations, and after-sales support professionally and efficiently.

  • Overseeing documentation relating to vehicle sales, registrations, warranties, financing, and import/export processes.

  • Preparing operational reports, sales forecasts, budgets, and performance evaluations for management purposes.

  • Ensuring vehicles meet quality, presentation, and compliance standards prior to sale.

  • Coordinating with mechanics, panel beaters, compliance centres, and service providers where required.

  • Maintaining a safe, organised, and customer-focused working environment.

Applicants must meet at least one of the following requirements:

  • A relevant NZQF Level 5 qualification or higher in Business Management, Automotive Studies, Mechanical Engineering, Automotive Technology, Sales, or a related field; A Bachelors qualification would be preferred but not mandatory

OR

  • At least two years of relevant work experience in vehicle sales, automotive dealership operations, business management, or a related role.

A qualification or background in Mechanical or Automotive studies would be considered a significant advantage, as it supports a deeper understanding of vehicle composition, functionality, diagnostics, and customer requirements.

 

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