Customer Service Assistants

Customer Service Assistants

Toro Churro NZ Limited

Auckland

Pay rate :24.00 to 24.50 per hour

Full time minimum 30 hours per week

• Iconic brand continues to grow
• Ongoing training and development opportunities
• Fantastic company culture/ supportive management team

Leading the way with food retail and quality at the best prices, this company has taken the country by storm with its commitment to excellence in customer experience, high internal standards and inclusive company culture.

With 5 fixed and 4 mobile units and a dedicated team of Unit Operations Managers and Customer Service Assistants spread across the country we are consistently growing - and YOU could be part of leading this exciting business.

Being a Customer Service Assistant in this business is all about providing excellent customer service experience. We are looking for Three energetic and customer focused Customer Service Assistants to join our team.

Most of all we want people with an amazing attitude and willingness to run the outlet counter independently. Our people are passionate about our brand and our products.

Applicants for this role must have full- time availability, willing to work mornings, late evenings and weekends shifts & will be able to service our customers. You will be responsible for excellent customer service behind the counter and making sure the Store is running smoothly.

Bring your enthusiasm, reliability and dedication and we will offer you a great team environment and a high energy and supportive work place and strong career progression opportunities.  Exceptional customer service is a major component of this position.

Position Summary:

Responsible for providing excellent customer service and money control systems. May establish inventory schedules. Interact with in store customers to promote sales and provide information on product usage. Maintain business records.

Tasks and responsibilities:

1. Service the walk-in customers.

2. Manage the cash register.

3. Ensure customers receive prompt service

5. Maintain business records as outlined

6. Support local marketing initiatives.

7. Promote sales to walk in clients.

PREREQUISITES:

·       Enthusiastic and positive attitude

·       Exceptional communication skills

·       Strong customer service skills

·       3 to 6 months work experience in customer service OR an NZQF Level 1 qualification required

·       Passionate to exceed individual and store sale targets and KPI's

·       Loves to contribute in a team environment

·       Must have flexibility on working weekends, days/hours to cover leave and peak trade periods as per the roster as the store is open 9 am to 9 pm all 7 days.

·       Your application will include the following questions:

Do you have customer service experience within hospitality sector?

Which of the following statements best describes your right to work in New Zealand?

How many months experience do you have as a Customer Service Assistant?

This is your opportunity to work for an amazing growing company and lead an awesome team to success. If you have retail or hospitality experience and are looking for a new challenge, apply now!

This opportunity will not last long, apply now if this sounds like the role for you.