We are an Auckland based company seeking to hire a Store Manager. As a Store Manager, you will be responsible for planning, organizing, directing and controlling all aspects of the ICT retail store to achieve sales, profitability and customer service objectives. The role oversees daily store operations, manages employees, controls inventory, ensures compliance with company policies and New Zealand legislation, and develops strategies to grow the business while maintaining high operational standards.


This is a full-time permanent position with a minimum of 30 hours per week and the pay rate for this position will be 35.00 per hour.


The tasks and duties include, but are not limited to the following:
 Oversee the day-to-day operations of the store, ensuring smooth functioning, exceptional customer service and the sale of product.
 Develop and implement strategies to maximize sales and profitability, including setting sales targets, analyzing sales data and identifying areas for improvement
 Managing store budgets and updating financial records.
 Recruit, train, mentor and motivate staff to deliver outstanding customer service and achieve sales goals.
 Create business strategies to attract new customers, expand store traffic, and enhance profitability.
 Manage inventory levels, replenishment, merchandising and financial transactions to optimize product availability and presentation.
 Develop and execute strategic and tactical plans such as purchasing and marketing policies, promoting and advertising goods and setting prices.
 Develop and arranging promotional material and in-store displays.
 Prepare regular operational and sales reports.
 Ensure compliance with company policies, procedures, and safety standards.
 Respond to customer complaints and concerns in a professional manner.
 Build and maintain strong relationships with customers, suppliers and other stakeholders.
 Monitor market trends, competitor activities and customer feedback to identify opportunities and threats.
 Foster a positive, productive and customer focused workplace culture.
 Prepare rosters and allocate duties as per business requirements.
 Monitor stock turnover and maintain optimal inventory levels.
 Liaise with suppliers and distributors to negotiate pricing, delivery schedules and promotional opportunities.
 Conduct regular stock takes and investigate inventory discrepancies.
 Ensure accurate cash handling, banking and financial reporting
 Perform administrative duties as well from time to time if required.


To apply for this role, you must have either a minimum of Bachelor or Higher Degree in any field OR 3 years’ experience working as a managerial or supervisory role in any field.
If you think you possess the skills we are looking for, please apply today.

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