Account Manager

This partnership brings together decades of recycling expertise with industry-leading waste management capabilities, creating a uniquely New Zealand, future-focused, end-to-end environmental services business. Together, they deliver practical, sustainable, Kiwi-owned solutions that keep value within local communities while supporting New Zealand's transition to a more circular economy.

The merger also enables a cost-effective, fully integrated service offering that no single operator could provide on its own.

This is also an industry with long-term stability and strong growth prospects. As the business continues to expand, there will be genuine opportunities for career development and progression.

If you're looking to join a successful, forward-thinking organisation, where you can build a long-term career while making a positive environmental impact, this is an opportunity well worth exploring.

The Role:

This is an excellent opportunity for an experienced Account Manager to inherit a well-established portfolio of key commercial customers.

Your focus will be to build on existing long-term relationships while identifying opportunities to grow revenue, increase share of wallet, and deliver smarter, more efficient waste and recycling solutions. Working closely with your customers, you'll ensure they receive exceptional service while helping them achieve their sustainability and operational objectives.

Responsibilities:

• Manage and grow a portfolio of key commercial customers across recycling and waste management services.

• Build strong, long-term customer relationships through regular customer contact, and service reviews

• Conduct site visits to uncover opportunities for upselling and cross-selling customised waste and recycling solutions.

• Plan, manage, and maintain a healthy sales pipeline across all customers.

• Prepare proposals, tenders, and quotations that align with customer requirements and company capabilities.

• Work closely with operations, logistics, and customer service teams to ensure smooth service delivery and prompt issue resolution.

• Analyse customer information and waste streams to recommend improvements and cost-saving initiatives.

• Monitor customer satisfaction and take ownership of resolving escalations or service challenges.

• Maintain accurate CRM records, pipeline reporting, and sales forecasting to support business planning and performance tracking.
   

About You:

•  Minimum 3–5 years' Account Management experience, ideally managing key commercial accounts.

• A proven track record of building strong client relationships through regular face-to-face customer visits.

• Demonstrated success in identifying growth opportunities and delivering tailored solutions that add value.

• Results-driven, with a history of growing existing accounts through a strategic and proactive approach.

• Exceptional relationship-building, communication and negotiation skills.

• A strong understanding of how sales and operations work together to deliver outstanding customer outcomes.

• Experience within a service-based industry such as waste management, recycling, logistics, transport, facilities management or courier services would be highly regarded.

• Self-motivated, commercially minded and driven to achieve targets while delivering exceptional customer service.

Why this role?

• Join a respected Kiwi‑owned company, with strong values and a people-first culture.

• Being able to support customers with seamless, end‑to‑end value added service.

• $80K - $110K base (neg on experience) + Commission + Company vehicle with full personal use.

How to Apply: 

If you are a self-starter with drive to succeed, please apply to Lisa Baggaley, Director of Kings Recruitment, lis•@kingsrecruitment.co.nz

Please note that only those short listed will be contacted and this will happen within one week of your application.

You must be legally able to work in New Zealand to be considered for this opportunity.