Ultimate Cleaning Limited is seeking a Cleaning Service Manager to join its team in the Hamilton. The role involves managing client relationships, coordinating service delivery, and ensuring operations are carried out efficiently and to a high standard.
We are seeking a motivated and experienced Cleaning Manager to lead our commercial cleaning operations. This role oversees multiple sites, staff, quality, client relationships.
Duties:
• Plan, coordinate and manage daily cleaning operations
• Prepare rosters and allocate staff as per need
• Conduct site inspections and quality audits
• Manage client enquiries and complaints
• Monitor stock and order supplies
• Ensure compliance with Health and Safety requirements
• Prepare operational reports and manage budgets
• Recruit, train and manage cleaning staff
• Monitor attendance and performance
• Prepare reports on operations and client services, track key performance indicators, identify improvement opportunities, and provide insights to support client retention and business growth
Requirements:
• Minimum of 2 years' relevant (cleaning job) experience or a relevant qualification
• Strong leadership and communication skills
• Knowledge of commercial cleaning methods and Health & Safety
Employer Questions
Your application will include the following question(s):
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Are you New Zealand citizen or resident?
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Do you require visa support for this role?
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Do you have valid work rights?