Employer: The Natural Pet Treat Company Limited
Job title: Quality Assurance Manager
Reporting to: Chief Engineer and Technical Manager
Employment type: Permanent, full-time, Monday to Friday
Working hours: 40 hours fixed
Pay range: $42-$45 per hour
Number of vacancies: 1
Location: Auckland


About Us

The Natural Pet Treat Company Limited is part of a well-established pet food manufacturing, distribution and export group. The group operates manufacturing facilities in New Zealand, offers a range of pet food products, and supplies customers in New Zealand and overseas.


The Role

We are looking for an experienced Quality Assurance Manager to lead the quality assurance function for our pet food manufacturing operation. This is a management role focused on maintaining product quality, food safety, regulatory compliance, supplier assurance, audit readiness, traceability and continuous improvement.

The successful candidate will oversee quality systems and daily QA/QC activities, work closely with production, operations, procurement and product development teams, and ensure that raw materials, production processes, finished products and documentation meet company, customer, New Zealand regulatory and export-market requirements.


Key Responsibilities

  • Lead the site quality assurance function and maintain effective quality management, food safety and compliance systems for pet food manufacturing.
  • Ensure products, raw materials, production processes and quality records meet applicable New Zealand regulatory requirements, NZMPI expectations, customer specifications and relevant export-market requirements.
  • Manage and maintain quality programmes including the Risk Management Programme, HACCP, GMP, GHP, or comparable food safety and quality systems.
  • Lead internal and external audit preparation, responses and corrective-action follow-up, including liaison with NZMPI, auditors, customers and relevant stakeholders where required.
  • Manage non-conformance, CAPA, deviation, root-cause analysis, product traceability, recall readiness and customer complaint investigation processes.
  • Oversee supplier assurance, including supplier quality review, raw-material supplier onboarding and supplier audit or verification processes.
  • Coordinate directly with overseas QA teams and China-based stakeholders.
  • Lead, coach and train QA/QC staff and work with production, operations, procurement and product development teams to manage quality risks and continuous improvement.
  • Monitor quality performance, prepare quality and compliance reports, escalate key risks to senior management and support product, process or equipment changes from a quality assurance perspective.


Minimum Requirements:

  • A relevant bachelor’s degree or higher qualification, together with at least five years of relevant QA/QC or food manufacturing quality-systems experience; or an equivalent combination of relevant qualification and substantial practical experience.
  • Experience managing or maintaining quality assurance systems in a manufacturing or food production environment, including quality control programmes, certification processes, compliance systems, corrective actions, document control, product release, traceability and non-conformance management.
  • Practical working knowledge of RMP, HACCP, GMP, GHP or comparable quality and food safety systems, including audit processes, CAPA, NCR, root-cause analysis, product specification and traceability processes.
  • Demonstrated ability to lead QA/QC staff, communicate quality expectations clearly and work with production, operations, procurement, product development, regulators, customers and suppliers.
  • Strong written documentation, analytical, reporting, communication, time-management and problem-solving skills.
  • Candidates must be able to lawfully work in New Zealand by the start of employment.


Preferred Experience

  • Experience in pet food, animal-food, meat, dairy or export food manufacturing.
  • Internal auditor training, internal auditor certification, or practical experience preparing for third-party, customer, certification, regulatory or official audits.
  • Experience with supplier qualification, supplier audits, raw-material and packaging approval, product release, customer complaints and CAPA processes.


How to Apply

Please submit your CV and a cover letter outlining your relevant quality assurance, food safety, manufacturing, audit and team-leadership experience via this job listing. Shortlisted candidates may be asked to provide evidence of qualifications, relevant work experience and work rights before appointment.


Selection Process

Applications will be reviewed against the advertised requirements. Suitable applicants may be contacted for screening and interview. The company may conduct reference checks and other pre-employment checks before making an offer of employment.

 

 

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