Store Manager - Liquor Store

Position Summary

Gurnaaz Enterprises is seeking a Liquor Store Manager role to join our team. We are seeking a motivated and experienced person to join our team who has worked in a sales and service environment or is suitably qualified. Our store is located in Tauranga, Bay of Plenty.

Remuneration and Hours of work

Pay rate:  $30 - $34 per hour

Minimum 30 hours per week guaranteed

Key Responsibilities

• Effectively manage the overall operations of the store
• Lead the team independently and supervise the staff for smooth routine operations of business.
• Manage and supervise staff, including hiring, rostering, training, coaching and performance evaluation
• Develop and implement policies and procedures to ensure efficient and effective operations
• Monitor and analyse sales and financial data
• Practice excellent communication skills with staff, management and customers.
• Coordinate with staff placed under to perform all tasks on a daily basis.
• Manage finances, including budgeting, cash handling and financial reporting
• Develop and maintain relationships with suppliers, and negotiate contracts and pricing
• Implement marketing and promotional activities to attract and retain customers
• Resolve customer complaints and ensure high levels of customer satisfaction
• Strategically plan the growth of business at local level ensuring maximum regular casual customer at the store.
• Introduce and implement new and innovative ideas to generate revenue.
• Ensure store meets health & safety and cleanliness standards.
• Order and manage alcohol products and food stock at hand
• Make decisions on pricing and stock levels
• Stock-take periodically and to check for difference in physical stock and stock in books.
• Make policies and checks to minimise stock expiry and wastage
• Develop promotions via advertising and in-store specials for sales growth.
• Ensure compliance with liquor licensing laws and responsible alcohol service requirements.
• Maintain safety and hygiene standards.
• Report maintenance issues and workplace hazards promptly.
• Log any customer disputes, theft or damage to management promptly.
• Ensure all company policies and procedures are followed by all staff.

Requirements:

• You will have a relevant tertiary level qualification or at least two years of relevant work experience in Supervisory/or Management roles.
• You must be able to work long hours, weekends and during public holidays as required.
• You must have a License Controller Qualification (LCQ) that is valid
• You will have good communication skills in English and have excellent customer service skills
• Be technologically capable of operating POS systems and computers as part of the role

How to apply:

To apply for this position, please submit your resume, cover letter and any other relevant documents that show your experience.