Head of Platforms

Core Technology Platform Leadership Role

Auckland based, full-time, permanent role. Lead core technology platforms across cloud infrastructure, DevOps, policy and claims systems, helping shape scalable, secure and future-ready ways of working. Happy to talk flexible working.

This high-impact platform leadership role will see you supporting QBE Pacific's transformation agenda:

• Own the strategy and performance of core technology platforms across cloud infrastructure, DevOps, policy and claims systems, shaping scalable, secure and future-ready ways of working.
• Lead a talented team of engineers and platform specialists to deliver scalable, secure and high-performing platforms that support QBE's transformation journey.

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries – which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind.

In this role, you'll set the direction for QBE Pacific's core technology platforms and help ensure they are scalable, secure and aligned to business priorities. You'll work closely with architecture, cyber security, engineering and business teams to strengthen platform reliability, modernise ways of working and support QBE's transformation journey.

• Define and lead platform strategy, vision and roadmaps across core systems, ensuring alignment with enterprise architecture, lifecycle management and strategic business outcomes by engaging with the business stakeholders and technology stakeholders
• Drive platform reliability and operational excellence through strong performance, security, incident management, recovery practices, platform health monitoring and automation of platform operations
• Lead modern engineering practices, including cloud migration, automation, AI-enabled innovation and secure, efficient delivery across value streams.
• Build effective partnerships with internal teams, platform vendors, managed service providers and system integrators to support core platforms and systems.
• Lead, coach and develop a high-performing team by role modelling QBE's values, supporting career growth and fostering an inclusive culture of continuous improvement.

You're a strategic, people-focused leader who can bring strong platform, infrastructure and engineering capability to this secondment. You'll be comfortable leading through change, building trusted relationships and supporting teams to deliver secure, scalable and reliable technology outcomes.

• Experience leading the strategy, development and operation of enterprise-scale technology platforms across complex environments.
• Strong understanding of modern engineering practices, including secure-by-design principles, CI/CD and DevSecOps.
• Ability to partner effectively with stakeholders, vendors, managed service providers and system integrators to deliver quality outcomes.
• Understanding of platform security, governance and compliance, ideally within a regulated environment such as insurance or financial services.
• A collaborative leadership style, with a focus on coaching, capability uplift and building inclusive, high-performing teams.

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• 'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks' gender-equal flexible leave for all new parents, including paid super

We value our employee's experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
• Ranked in the top ten in the AAGE Top Graduate Employers 2026 for small sized program as voted by graduates

If you're looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com.

Skills: Coaching for success, Critical Thinking, Influencing, Information Technology Applications, Intentional collaboration, Managing performance, Navigating ambiguity, Problem Solving, Risk Management, Software Development Life Cycle (SDLC) Methodologies, Sound Judgment, Stakeholder Management, Strategic Management, Strategic Planning, Strategic Thinking

Application Close Date: 14/08/2026 11:59 PM

To submit your application, click "Apply" and follow the step by step process. QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.