Client Relationship Management
Build and maintain strong relationships with key accounts, serving as the main point of contact for all client inquiries and requests.
Conduct regular check-ins and meetings with clients to assess satisfaction levels, identify new opportunities, and address any concerns.
Account Growth and Revenue Generation
Identify upsell and cross-sell opportunities within existing accounts to maximize revenue.
Develop and implement account plans to drive growth and meet sales targets.
Strategic Account Planning
Develop strategic account plans aligned with client goals and objectives.
Collaborate with internal teams to tailor solutions and offerings to meet the unique needs of each client.
Forecasting and Reporting
Provide accurate sales forecasts and regular reports on account performance to senior management.
Analyze sales data to identify trends, opportunities, and potential areas for improvement.
Issue Resolution and Client Support
Act as a liaison between clients and internal teams to resolve any issues or concerns in a timely and efficient manner.
Ensure that client needs are met and expectations are exceeded at all times.
Required Skills
Proven experience in media sales, account management or related field.
Strong communication and interpersonal skills.
Strategic thinking and ability to develop and execute account plans.
Results-driven with a focus on achieving sales targets and objectives.
Ability to build and maintain strong client relationships.
Proficiency in CRM software, Google suite and Microsoft Office suite.
To Apply
We're trying to make a difference at JOLT and need entrepreneurial team players who can problem-solve and thrive in ambiguous environments. Even if you don't think you're the perfect fit - that's ok! If you're passionate about what we're doing at JOLT, we want to hear from you!
Our customers come from all backgrounds and it's important that our staff do too. If you think you could add value to our organisation, apply now and let us know why JOLT is the right fit for you.