Lead implementation and continuous improvement of FSQ systems at Reporoa

Site Food Safety & Quality Manager - Reporoa

Imagine tomorrow with us, where your career can grow, and you can create positive change.

We have an exciting opportunity for a Site Food Safety & Quality Manager to join our team at Reporoa. Reporting to the Regional FSQ Manager and working as a key member of the Site Leadership Team, you will provide leadership and direction to ensure the highest standards of food safety, quality, and compliance across the site. As the senior FSQ authority on site, you'll play a critical role in supporting Fonterra's ambition to be the world's most trusted source of dairy nutrition. You will lead the implementation and continuous improvement of Food Safety & Quality systems, build a strong food safety culture, and partner closely with Operations to ensure robust risk management and sound decision-making across manufacturing and storage operations.

Key accountabilities include:

  • Leading and embedding a strong food safety and quality culture across the site through coaching, training, and leadership.
  • Owning and continuously improving the Site Food Safety & Quality Management System, ensuring compliance with regulatory, customer, certification, and Fonterra requirements.
  • Providing expert guidance on food safety, quality, and compliance matters, including change management, product disposition, and non-standard operations.
  • Leading internal and external audits, inspections, and verifications while ensuring audit readiness and timely action closure.
  • Managing site responses to food safety, quality, and compliance incidents and acting as a key interface with regulatory agencies.
  • Partnering with site leadership to drive continuous improvement and deliver sustainable, long-term solutions to FSQ challenges.

You are a passionate food safety and quality professional who combines technical expertise with strong leadership capability. You are comfortable influencing at all levels, making sound risk-based decisions, and driving continuous improvement in a manufacturing environment.

Success factors include:

  • Demonstrated experience in food safety, quality, or regulatory compliance within a food manufacturing environment.
  • Strong knowledge of Food Safety & Quality Management Systems, including HACCP, Risk Management Programmes (RMPs), certification schemes, validation programmes, and prerequisite systems.
  • Experience leading or participating in internal and external audits.
  • Proven ability to influence stakeholders and build effective relationships across teams.
  • Strong problem-solving skills with experience identifying root causes and implementing sustainable solutions.
  • Experience leading, coaching, and developing team capability.
  • Dairy industry experience would be advantageous.
  • A relevant tertiary qualification in Food Science, Food Technology, Quality Management, or a related discipline, or equivalent industry experience.

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other.

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

  • Fair and equitable pay
  • Health and well-being programs (medical, mental health support)
  • Professional development opportunities
  • Career growth support
  • Work-life balance options (flexible/hybrid working where possible)
  • Employee recognition
  • Support for community involvement and cultural connection

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation. We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth. If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best.

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