Store Manager

Position Title: Store Manager
Number of Positions: 1
Location: Hamilton, Waikato
Pay Rate: $32 – $40 per hour
Hours of Work: 30 – 50 hours per week

Key Requirements

• At least 2 years of relevant experience OR Level 4 qualification.

Key Responsibilities

• Plan, organise, direct and control the daily operations of retail store.
• Supervise, train, motivate and manage store staff.
• Prepare rosters and allocate duties to ensure adequate staffing levels.
• Monitor sales performance and implement strategies to improve revenue and profitability.
• Ensure excellent customer service standards are consistently maintained.
• Manage purchasing, stock ordering, stock control, and inventory levels.
• Monitor product displays, pricing, merchandising, and promotional activities.
• Resolve customer complaints and operational issues promptly and professionally.
• Maintain records relating to sales, staffing, stock, and financial performance.
• Implement and monitor health and safety policies and procedures.
• Liaise with suppliers and coordinate stock deliveries and purchasing arrangements.
• Ensure compliance with all company policies and relevant legislation.
• Conduct regular store audits and performance reviews across both locations.