Support Worker

Support tāngata whaiora build independence, connect with their community and maintain wellbeing.

As a leading mental health and addiction service in Aotearoa, we empower individuals to live full lives in their communities. Prioritising mental health while aiming for overall well-being, we foster strong whānau connections. Our commitment to personalised support is reflected in our 'whatever it takes' wairua and spirit.

To show you how much we value you, we offer:

  • Increased Kiwisaver contribution
  • 5 weeks of Annual Leave (after 12 months of employment)
  • 2 paid Wellbeing Days per year
  • Extraordinary Payment Card $250 per year to support Health and Wellbeing for you and your whānau
  • Perk & Perk Plus discount app

As a Support Worker, you'll walk alongside tāngata whaiora in a women's crisis respite service, supporting them to relax, restore, and recover in a therapeutic environment.

This is a permanent, full-time role, based in Hamilton, with shifts on Friday, Saturday, Sunday & Monday, from 3:00pm to 11:30pm. In the role, you will:

  • Support tāngata whaiora to rest, restore and maintain wellbeing in safe environments
  • Walk alongside people to set and achieve their personal goals
  • Provide practical support with daily living (cooking, shopping, budgeting, healthy routines)
  • Encourage participation in community, work, study, and social activities
  • Support therapeutic interventions and wellbeing practices as needed
  • Maintain accurate records and collaborate with whānau, health and social services
  • Uphold Pathways' values by working in a trauma-informed, culturally safe way

About you:

  • Preferred applicants who hold the level 4 New Zealand Certificate in Health and Wellbeing (NZCHW) or a recognised equivalent. Alternatively, you will be willing to commence study towards this within six months of starting your employment with Pathways. This needs to be completed within two years of commencement. Pathways offer significant support to complete this study.
  • You must hold a current full New Zealand driver's licence.
  • You must hold a current first aid certificate or be willing to obtain one.
  • Knowledge of, and demonstrable commitment to, the articles of the Te Tiriti o Waitangi.
  • You must have the right to work in New Zealand

Closing date: Friday, 28 August 2026. Please note, this job may close early if a suitable candidate is found.

Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people with lived experience of mental illness & addictions to apply.

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