Logistics & Operations Specialist
Join Miele New Zealand and play a pivotal role in ensuring our premium appliances are available when and where our customers need them. As the Logistics & Operations Specialist, you'll be responsible for optimizing inventory, supporting the Sales team and driving operational excellence across our supply chain.
Working closely with internal stakeholders and third-party logistics providers, you'll combine analytical thinking with relationship management to improve inventory performance, enhance operational efficiency and deliver exceptional customer outcomes. This is an exciting opportunity to make a real impact within a collaborative, fast-paced environment.
Your Responsibilities
- Manage inventory across multiple stock categories, ensuring optimal stock availability, integrity and efficient product lifecycle management
- Coordinate sales support activities including order processing, display stock management, point-of-sale distribution and customer enquiries
- Build strong relationships with Sales teams, third-party logistics providers and business partners to ensure seamless operations
- Monitor inventory performance through stocktakes, cycle counts, reconciliations and proactive inventory planning
- Manage the returns process, including approvals, reconciliations and root cause analysis to identify opportunities for continuous improvement
- Develop KPI reporting and operational insights to support business decisions and improve supply chain performance
- Collaborate with Australian planning teams and New Zealand stakeholders to drive efficiency, reduce waste and optimise inventory investment
What We Are Looking For
Must-have
- Experience in inventory management, supply chain, logistics or operations
- Strong analytical and problem-solving skills with excellent attention to detail
- Proven ability to build strong relationships with internal and external stakeholders
- Excellent organisational and time management skills with the ability to manage multiple priorities
- Intermediate Microsoft Office skills, particularly Excel
Nice-to-have
- Experience managing third-party logistics (3PL) providers
- Experience in sales operations or commercial support
- Exposure to inventory reporting, KPI analysis and root cause analysis
- Experience with ERP systems such as ASW, Cognos or similar business systems
Our Benefits
- Quarterly Life Leave – one paid day each quarter to recharge
- Personal development and career opportunities
- Employee discounts
- Access to a wide range of wellbeing programs, including annual flu vaccinations, Employee Assistance Program and holistic wellbeing support
- Experience meaningful recognition for both individual accomplishments and team successes