Coordinate and deliver peer-led, trauma-informed support to Auckland clients across shifts.

Peer Support Specialist

Casual work available 24/7 + Peer led service

Based in Papatoetoe + Wise Group Discount app and more!

Use your lived experience to support tāngata whai ora on their journey to wellbeing

Bring your lived experience with mental distress and/or addiction to inspire and support our tāngata whai ora and their whānau on their recovery journey.

Pathways | Mō Mātou

As a leading mental health and addiction service in Aotearoa, we empower individuals to live full lives in their communities. At Pathways we truly value Lived and Living Experience.

The practice of Peer Support brings a unique approach to wellbeing grounded in the core values of Mutuality, Experiential Knowledge, Self-determination, Participation, Equity, Hope and Wellbeing.

Our commitment to personalised support is reflected in our 'whatever it takes' wairua (spirit).

The Benefits | Ngā Āhuatanga Kei A Mātou

  • Access to monthly Co-Learning (Peer Supervision sessions) and coaching
  • Professional development opportunities including Kia Mataara
  • Perk & Perk Plus discount app
  • Employee Assistance Programme (EAP)

Tupu Ake, our peer-led service in South Auckland, was one of the first mental health and wellbeing peer support services of its kind in New Zealand.

Our beautiful 1912 villa in Papatoetoe has always been a place of healing and rest. It was initially a homestead, then a convent, and a rest home, before being renovated for Pathways in 2008, becoming Tupu Ake. The peaceful, park-like garden provides a quiet setting away from the hustle and bustle of everyday life.

6 core values of Peer Support: Mutuality, Experiential knowledge, Self-determination, Participation, Equity, Hope and well-being.

You will be reporting to the Team Coach and joining our Pathways Auckland peer-led support team, this is a service that is an alternative to hospital admission and can house up to 12 tāngata whai ora, working in a team of Peer Support Specialists – all with a common purpose to support people navigating experiences with mental distress and/or addiction.

Casual roles are to cover leave for permanent Peer Support Specialists - the hours of work are not regular and are offered when they become available. We operate 24 hours a day, 7 days a week in our Tupu Ake service.

Day Shifts: 7.00am - 3.30pm

Afternoon shifts: 3.00pm - 11.30pm (24 hour services)

Night shifts: 11.00pm - 7.30am (8 hour Awake)

What You'll Be Doing I Ngā Mahi Ka Mahia E Koe

  • Intentionally drawing on your Lived or Living Experience to support others on their recovery journey
  • Using your Peer training and upholding Peer competencies/values

You | Mōu

We would love to hear from Peers who are at a place on their wellbeing journey where they are ready to support others on their journeys.

You'll also have:

  • Kia Mataara, Peer Employment Training or Intentional Peer Support Training
  • Level 4 Certificate in Health and Wellbeing or intention to commence training within three months
  • Knowledge of, and demonstrable commitment to, the principles of the Te Tiriti o Waitangi
  • A full NZ drivers licence
  • A current first aid certificate or be willing to obtain one.

Closing Date: Tuesday, 18th August 2026. Please note, this role may close early if a suitable candidate is found.

Position Description: https://www.wisegroup.co.nz/wp-content/uploads/2024/09/Peer-Support-Specialist-Sep-24.pdf

Contact: Joe Bishop, Team Coach Peer on joe.bishop@pathways.co.nz if you have any questions For further information, visit our website www.pathways.co.nz

Pathways is committed to healthy lifestyles and actively supports a smokefree environment.

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