Coordinate equity program logistics and stakeholder engagement to improve access for chronic conditions patients

Equity Coordinator

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking an experienced Equity Coordinator to join our Chronic Conditions Services, here at Waikato Hospital, Hamilton.

As a successful Equity Coordinator, you will play a key role in identifying and locating patients who have experienced failuretoserve occurrences, supporting them to attend their clinic appointments, and developing solutions to remove barriers to access. You will also engage key stakeholders to drive reductions in failuretoserve rates and report your findings to service management, including clear recommendations on the resources required to sustain and strengthen the Equity role.

Key responsibilities

The Equity Coordinator role is essential in assisting with the smooth running of the Chronic Conditions Services.

The role includes

  • Coordinate communications, documentation and approvals while maintaining effective stakeholder relationships.
  • Support project planning, scheduling and governance in line with established frameworks.
  • Monitor project plans, budgets, risks and documentation systems to ensure delivery against timelines.
  • Identify and scope opportunities for innovation and business improvement.
  • Provide meeting support, administrative assistance and general project coordination as required

About the Team/Service

Waikato Hospital in Hamilton is one of New Zealands largest tertiary, teaching hospitals.

We are a value based and inclusive organisation that is committed to deliver the best health outcomes for our total population. To do this we are working hard to develop a robust and capable workforce that reflects the population we serve. We strongly encourage applicants from all backgrounds with the necessary capability and who share our values to apply and would greatly value see more applicants from our Māori communities.

About You

As an Equity Coordinator in our Chronic Conditions Services, we are looking for people who have/are:

  • Proven competence with Microsoft Office Suite / data entry / typing/email
  • Previous administration experience
  • Organised, efficient and able to prioritise their workload effectively
  • Exceptional at customer service
  • Detail oriented

Experience in a health environment or knowledge of clinical terminology would be an advantage, but not essential.

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community . We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.