Generate qualified SALs by engaging inactive customers and booking meetings with decision-makers.

Job Title

Lead Engagement & Reactivation

Contact and re-engage:

  • Inactive Rhenus customers (primary focus)
  • Lapsed opportunities
  • Targeted trade lane prospects

Establish initial engagement and rebuild relationships

Prospect Qualification

Identify and engage decision-makers (logistics / supply chain)

Confirm:

  • Trade lane relevance
  • Shipping activity and scale
  • Key operational pain points

Progress contacts from suspect → qualified prospect

Appointment Setting

Secure meetings for BDMs with:

  • Qualified and relevant prospects
  • Clear commercial context
  • Utilise structured booking tools:

Calendar scheduling

Automated confirmations and reminders

Pipeline Contribution

Deliver Sales Accepted Leads (SALs) by:

  • Booking and confirming meetings
  • Ensuring meetings are attended

Provide structured handover to BDM including:

  • Contact background
  • Business overview
  • Identified needs / challenges

CRM & Data Management

Maintain accurate records of:

  • Contact attempts
  • Outcomes
  • Qualification status

Work from segmented lead lists:

  • Trade lane
  • Industry
  • Customer status (inactive, prospect, etc.)

Follow-Up & Nurture

Ensure every interaction results in:

  • A booked meeting, or
  • A clearly defined follow-up action

Maintain ongoing engagement with prospects not yet ready to convert

Support development of long-term pipeline

What You Bring:

  • Proven experience in lead generation, sales prospecting, or a similar role
  • Strong research and analytical skills with attention to detail
  • Excellent written and verbal communication skills
  • Proficiency with CRM systems
  • Ability to manage multiple tasks and meet targets in a fast-paced environment
  • Strong organisational and time management skills
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