Deliver on-site maintenance and service for Caterpillar equipment across Bay of Plenty regions to customers.

Service Specialist

Terra Industrial New Zealand Limited is looking for a Service Specialist to join the Terra Cat team in Rotorua. You'll be out in a fully equipped lube truck, visiting customer sites across the Bay of Plenty and Taupo regions, helping to keep Caterpillar machines running at their best.

This is a practical, varied role where you'll work independently, build strong relationships with customers, and be supported by a knowledgeable team.

What you'll be doing:

  • Checking, changing and refilling fluids and lubricants
  • Completing filter changes
  • Carrying out software upgrades
  • Inspecting machine systems and components
  • Performing minor mechanical or body repairs
  • Cleaning engines and equipment
  • Completing service and inspection reports

What's in it for you:

  • Competitive hourly rate: $36.33 – $46.48, depending on experience
  • Paid overtime after 8 hours, if required
  • $2,000 pa tool allowance
  • Industry-leading training, including Technician Development & Master Technician programmes
  • Secondment opportunities to Antarctica, NZ mines, Australia and Pacific Island Cat dealers
  • Discount fuel card (for family use too)
  • Subsidised medical insurance
  • $‑for‑$ superannuation contributions up to 6.5%
  • PPE and uniform provided
  • A supportive team culture and an active social club

What we're looking for:

  • A qualified and experienced heavy diesel technician
  • Full New Zealand driver's licence (Class 2 preferred)
  • A positive attitude and good communication skills
  • Someone who takes pride in their work and enjoys delivering great service to customers

About Terra Cat:

Terra Cat is the New Zealand Caterpillar dealer, with 18 locations nationwide from Whangārei to Invercargill. We support customers across a wide range of industries by supplying world-class equipment, technology and expertise.

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