Key Account Support

Key Account Support

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts.

Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry's first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalised recommendations, instant pricing order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support.

The primary focus of this role is to deliver an exceptional level of service to Ingram Micro customers. Key responsibilities include telesales, actively seeking and closing sales, relationship management, order processing, and resolving customer issues effectively. If you are passionate about technology, customer success, and professional growth, then read on.

An exceptional communicator – both verbally and in written form

Customer-centric, able to cross-sell and up-sell

Detail-oriented and accurate

Ability to multitask and problem-solve

Keen to continuously learn about new products & services

Personable with an excellent ability to build relationships

Experience in SAP and within the IT Industry is desired but not essential

Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.

At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

Genuine Career Progression Opportunities

Hybrid Working Environment

Training & Development

Competitive Remuneration Package

Staff Purchase Policy and a generous Benefits Scheme

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

At Ingram Micro, we believe our people are our most important asset, which is why we endeavour to create a positive & rewarding environment for our teams.

If you're ready to make a significant impact in driving growth, then we welcome you to apply for the role of Key Account Support. Join us and be part of a company that is shaping the future of the ICT industry!