Tyre Technician / Customer Service Representative

About the Role

We are looking for a motivated and reliable Tyre Technician / Customer Service Representative to join a busy tyre operation based in Mt Maunganui.

This is a varied role combining hands-on tyre fitting and technical work with customer service, deliveries and workshop administration. The successful candidate will work across a range of tyre types, including solid forklift tyres, truck tyres and light vehicle tyres.

This is a sole-charge position, so we are looking for someone who is confident working independently, has good initiative and takes pride in delivering excellent customer service.

The role will initially be workshop and customer focused, with the opportunity to progress into fleet service call-outs as your skills and experience develop.

Key Responsibilities

• Fitting, removing and servicing tyres across forklifts, trucks and light vehicles

• Working with solid forklift tyres and commercial truck tyres

• Providing friendly and professional customer service

• Serving customers in the workshop and assisting with tyre enquiries

• Completing local tyre deliveries

• Operating the company's in-house computer system

• Maintaining accurate job and customer records

• Keeping the workshop clean, safe and organised

• Working independently and managing daily tasks effectively

• Building strong relationships with customers and local businesses

• Progressing into fleet servicing and mobile call-outs as required

About You

We are looking for someone who:

• Has a genuine interest in the tyre/automotive industry

• Is reliable, punctual and has a strong work ethic

• Is confident dealing directly with customers

• Can work independently and take responsibility for their workload

• Has good communication and organisational skills

• Is physically fit and comfortable with hands-on work

• Is willing to learn and develop their tyre fitting and technical skills

• Is confident using computers and learning new systems

• Has a professional and positive attitude

Previous tyre fitting or automotive experience is preferred, but candidates with a strong work ethic and relevant mechanical or workshop experience may also be considered.

Requirements

• Full Class 1 driver's licence

• Clean criminal history

• Legally entitled to work in New Zealand

• Currently residing in New Zealand

• Ability to work independently in a sole-charge environment

What We Offer

• Full-time, permanent employment

• Competitive hourly rate of $28 – $36 per hour, depending on experience

• Variety of workshop, customer service and mobile work

• Opportunity to develop specialist tyre and fleet servicing skills

• Ongoing training and career development

• The opportunity to build a long-term career within the tyre industry

How to Apply

If you are reliable, customer-focused and looking for a long-term opportunity in the tyre industry, we would love to hear from you.

Only candidates who are legally entitled to work in New Zealand and are already residing in New Zealand should apply.