Store supervisor

Store supervisor required 

Location: Auckland

$28-32 hourly rate depending on experiences

At lease 30 hours per week

Requirement: at least three years of relevant work experience

Job duties:

 Key Duties and Responsibilities

• Oversee the day-to-day operations of the packaged food retail store, ensuring smooth and efficient business operations.
• Supervise, coordinate and support store employees, including allocating duties, preparing staff rosters and monitoring staff performance.
• Provide excellent customer service and handle customer enquiries, complaints and feedback professionally.
• Monitor stock levels, arrange stock replenishment and coordinate receiving, checking, storing and displaying packaged food products.
• Maintain appropriate stock rotation and ensure products are correctly labelled, displayed and within their use-by or best-before dates.
• Monitor inventory, conduct regular stocktakes and investigate stock discrepancies, wastage and damaged goods.
• Place orders with suppliers and liaise with suppliers regarding product availability, deliveries, pricing and quality issues.
• Monitor daily sales, cash handling, EFTPOS transactions and store financial procedures.
• Prepare and maintain daily operational records, sales reports, stock records and other store documentation.
• Ensure the store complies with food safety, hygiene, health and safety, and other applicable regulatory requirements.
• Maintain a clean, safe and well-organised retail environment, including appropriate storage and display of food products.
• Coordinate product displays, promotions, pricing and merchandising activities to maximise sales and improve the customer shopping experience.
• Monitor store sales and operating performance and implement measures to improve efficiency, customer service and profitability.
• Train new employees in store procedures, customer service, product knowledge, food safety and workplace requirements.
• Open and close the store and ensure appropriate security, cash-handling and closing procedures are followed.
• Communicate with the business owner or senior management regarding store performance, staffing, stock requirements, operational issues and business improvement opportunities.
• Ensure staff follow company policies, procedures and operational standards at all times

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