HAICHENG LIMITED operates a dairy store providing daily grocery, household and convenience products to local customers. We are looking for a reliable and experienced Store Manager to manage the day-to-day operation of the store and support the continued growth of the business.

Key Duties and Responsibilities

The successful applicant will be responsible for:

  1. Managing the daily operation of the store and ensuring the business runs efficiently and professionally.
  2. Planning and implementing store policies, procedures and operational standards.
  3. Managing stock levels, ordering products, checking deliveries, and maintaining accurate inventory records.
  4. Monitoring sales performance, setting sales targets, and implementing strategies to improve profitability.
  5. Managing pricing, product display, promotions, and merchandising to maximise sales.
  6. Recruiting, training, supervising and rostering store staff.
  7. Ensuring staff provide good customer service and comply with store procedures.
  8. Handling customer enquiries, complaints and feedback in a professional manner.
  9. Managing supplier relationships and negotiating with suppliers where required.
  10. Ensuring the store complies with health and safety, employment, consumer, and other relevant legal requirements.
  11. Maintaining records of sales, purchases, staff rosters, wages, stock and other business records.
  12. Reporting business performance, operational issues and improvement plans to the business owner/director.

Minimum Requirements

Applicants must have:

  1. At least 18 months of Dairy Store experience;
  2. Strong customer service, staff management and problem-solving skills;
  3. Ability to work weekends, public holidays and flexible shifts as required by the business;
  4. Basic computer and record-keeping skills;
  5. Knowledge of stock control, ordering, sales reporting and daily store operations.

Preferred Attributes

The ideal applicant will be:

  • Honest, responsible and reliable;
  • Able to work independently and under pressure;
  • Well organised and detail-oriented;
  • Able to lead a small team and maintain good staff performance;
  • Familiar with New Zealand retail business operations.

How to Apply

Please send your CV and cover letter to zhanghu3824@hotmail.com

Application closing date: 15 Sep 2026

Only shortlisted applicants will be contacted. Applicants must have the legal right to work in New Zealand or be eligible to apply for a work visa.

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