Job Details:

Company:   L&L GLOBAL TRADE LIMITED

Position: Store manager

Term: Permanent

Minimum Working Hours: At least 30 hours per week from Monday to Friday

Salary: $30.00—$32.00 per hour

Place: Auckland

Duties and Responsibilities:

  • Manage and oversee the overall day-to-day operations of the gift shop, ensuring the business operates efficiently and achieves its sales and profitability objectives.
  • Develop and manage the store’s product range, including gifts, souvenirs and other retail merchandise, based on customer demand, sales performance and market trends.
  • Determine appropriate stock levels and manage inventory to ensure sufficient product availability
  • Develop and implement purchasing policies and negotiate with suppliers regarding product selection, pricing, quality, delivery and supply arrangements.
  • Monitor market trends and customer preferences and make recommendations on new products and changes to the store’s product mix.
  • Establish and review retail pricing, promotional pricing and discount strategies to maintain competitive pricing and appropriate profit margins.
  • Develop and implement sales, marketing and promotional strategies to increase customer traffic, sales revenue and overall business performance.
  • Oversee the presentation and merchandising of products, including displays, seasonal promotions and promotional campaigns.
  • Monitor daily sales, revenue and business performance and take appropriate action to achieve sales targets and improve profitability.
  • Prepare and monitor operating budgets, control business expenses and assist with financial planning and forecasting.
  • Maintain and review accurate records relating to stock, purchasing, sales, expenses and other financial transactions.
  • Oversee customer service standards and deal with significant customer enquiries, feedback and complaints to maintain a high level of customer satisfaction.
  • Recruit, select, train, roster and supervise retail staff and ensure appropriate staffing levels are maintained according to business requirements.
  • Delegate responsibilities to staff, monitor their performance and provide ongoing training, guidance and support.
  • Establish and maintain store operating procedures and service standards to ensure consistent and efficient operations.
  • Ensure the premises, displays, stock and equipment are maintained in a safe, clean and presentable condition.
  • Ensure the business complies with relevant New Zealand employment, occupational health and safety, consumer protection and other applicable retail requirements.
  • Identify operational and commercial issues and implement strategies to improve productivity, customer service, sales performance and profitability.

 Requirements:

  • 2 year relevant working experience or relevant at least qualification 

  • Be flexible towards working hours, especially working on weekends and different places in Auckland

  • Mature, responsible, strong can work under pressure and under the sunshine.

If you are interested in this position, please do not hesitate to send your CV to josh@Sailawaysouvenirs.co.nz

Applicants for this position should have NZ residency or a valid work visa

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