Automotive Maintenance Administrator

Fleetpartners Administrative Support Role

FleetPartners is a leading provider of fleet leasing, fleet management and novated leasing across Australia and New Zealand. Every day, we help businesses and individuals move forward with smarter, more sustainable vehicle solutions.

If you're looking for a workplace that supports your development and creates an inclusive, collaborative environment, you'll feel right at home at FleetPartners.

The Role

Working closely with Maintenance Controllers, you'll provide essential administrative support by processing maintenance transactions, entering and updating data, reviewing invoices and assisting with maintenance queries.

This is a great opportunity for someone with administration or data entry experience who has a passion for automotive, or someone who has already worked in an automotive environment and is looking to build their administration skills.

Some of your key responsibilities will be:

• Support the administration of vehicle servicing, repairs, maintenance, and tyre replacement activities.
• Review, process, and reconcile maintenance invoices, resolving discrepancies and exceptions.
• Monitor workflow queues and ensure maintenance requests are actioned within agreed service levels.
• Maintain accurate maintenance records, transaction data, and documentation within company systems.
• Liaise with customers, suppliers, and internal stakeholders to resolve queries and ensure positive service outcomes

About You:

You're organised, detail-focused and enjoy working with data, systems and people. You'll be confident following up workshops and suppliers by phone, resolving discrepancies and keeping things moving in a busy environment. Automotive experience or a genuine interest in the industry is a bonus, but your administration skills, attention to detail and positive attitude are what matter most. You'll be joining a friendly, supportive team with plenty of automotive knowledge around you.

To be successful, you will have:

• Experience in administration, data entry or a similar detail-focused role
• Strong attention to detail and accuracy
• Confident communication skills and comfortable making phone calls
• Good organisational skills and ability to manage competing priorities
• Ability to work under pressure and meet deadlines
• Good computer skills and confidence learning new systems
• A positive, team-focused attitude
• Automotive experience or an interest in the automotive industry is highly regarded
• Experience as a Service Advisor, Service Administrator or similar would be a bonus

Benefits

• 27 days of annual leave per year.
• Hybrid work flexibility with a convenient office location with parking on site and a short walk from Ellerslie Station
• Health insurance from your first day, with a company-funded subsidy for Southern Cross or Marram.
• A 'Dress for your Day' policy
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
• Ongoing training to help you develop and grow with real career development opportunities
• Rewards program, including a range of discounts from a variety of retailers
• Regular social events, wellbeing initiatives and team activities through our Social Club and Pit Crew
• An extensive range of other employee benefits.

Our Commitment to Inclusion

We're committed to creating an inclusive workplace where everyone feels respected, supported and able to thrive.

We welcome people from all backgrounds, identities and lived experiences, and we're here to support any access requirements or adjustments throughout the recruitment process