Field Service Technician - MEIKO Clean Solutions New Zealand Ltd

Location/Region: Auckland region
Full-time, permanent typically, 40 hours per week with possible overtime hours by mutual agreement.
Hours of work: Monday to Friday 8am-5pm.
Minimum guaranteed ours of work: 30 hours per week.

Annual gross Salary: $75,000 to $85,000 based on experience.

With over 2,800 employees in 30 countries, the German MEIKO Group is a leading
global manufacturer of professional dishwashing systems, medical washer-
disinfectors, and food waste disposal technology.

We are looking for an experienced Field Service Technician to join our New Zealand
service team. This is a hands-on technical role involving the installation, operational
commissioning, servicing, fault diagnosis, repair and preventive maintenance of
MEIKO commercial equipment at customer sites in the Auckland Region.
You will primarily be responsible for the repair, commissioning and maintenance of
our commercial dishwashers and washer/disinfectors in New Zealand. This position
reports to and works under the direction and supervision of the Service Manager.

About the role
Your responsibilities will include:
 Installing and operationally commissioning MEIKO commercial dishwashing
systems, washer-disinfectors and related equipment at customer sites.
 Examining, testing and diagnosing faults in electronic and electromechanical
equipment using service software, electronic fault codes, diagnostic
equipment, technical manuals and wiring or system diagrams.

 Maintaining and repairing electronic and electromechanical equipment and
associated mechanical components in accordance with MEIKO specifications
and applicable New Zealand requirements.
 Identifying defective components and determining appropriate repair solutions.
 Repairing and replacing modular components, pumps, motors, sensors,
switches, control boards and associated mechanical components where the
work is within your skills and lawful authority.
 Programming and configuring machine operating parameters, control systems
and initial machine settings.
 Conducting scheduled preventive maintenance and safety inspections.
 Preparing and completing service reports, maintenance records and other
required documentation in accordance with MEIKO standards.
 Reporting customer complaints, recurring equipment faults and significant
technical issues to the Service Manager.
 Providing customers with technical advice, operational guidance and basic
training on the correct use and care of MEIKO equipment.
 Advising customers on servicing requirements for dishwashing systems,
washer-disinfectors and associated chemical-dosing systems.
 Maintaining the company vehicle, tools and equipment in good working condition.
 Assisting with loading and unloading machines and spare parts where
reasonably required.

As our Field Service Technician, you will work under the direction of the Service
Manager and must comply with all applicable New Zealand electrical-safety and
occupational-registration requirements. Any prescribed electrical work must only
be undertaken by our Service Manager who is legally authorised to perform that
work.

About you
To be successful in this role, you will ideally have:
 At least 3 years relevant experience servicing, maintaining and repairing
commercial, industrial or similar technical equipment.
 Relevant electronics, electrotechnology, electrical equipment,
electromechanical or comparable technician/trade qualification is desirable but not a must. This is a hands-on position and we value your practical
experience examining, testing and diagnosing faults in electromechanical equipment.
 A working knowledge of MEIKO equipment is advantageous.
 Experience repairing and replacing defective components and test-operating
equipment following repairs.
 Sound electronic, electrical or mechanical fault-finding and problem-solving skills.
 Good organisational and time-management skills.
 The ability to work independently in the field while reporting to and working
under the direction of the Service Manager.
 Good customer-service and communication skills.
 Accurate record-keeping and service-reporting skills.
 A current drivers licence.

What we offer
On offer is an annual gross salary package of between $75,000 to $85,000. The
package also includes fully maintained vehicle, laptop and mobile phone. Not
forgetting to mention the opportunity to join a global leader with a focus on long term
employment and on-going training.

If this sounds like you, please submit your CV and cover letter outlining your relevant
technical service experience.