Build and lead export program for air and ocean to grow revenue

Export Manager

The Air & Ocean Export Manager is responsible for developing and leading the air and ocean export product through strong operational performance, financial control, sales support, people leadership, systems optimisation, and a positive, high-performance culture, in line with company policies and procedures.

Key responsibilities include:

  • Lead and develop the Air & Ocean Export team to support business growth and operational flexibility.
  • Drive productivity, service performance, and achievement of key operational KPIs.
  • Ensure compliance with company procedures, regulatory requirements, and customer SOPs.
  • Continuously improve processes to enhance efficiency, service quality, and cost control.
  • Support budgeting, P&L management, and overall departmental profitability.
  • Manage vendor relationships and costs to optimize service and financial outcomes.
  • Partner with Sales to drive customer retention, growth, and new business opportunities.
  • Provide pricing, routing, and technical expertise to support customer solutions.
  • Coach, mentor, and develop team members while building future leaders.
  • Promote a culture of accountability, continuous improvement, compliance, and company values.
  • Champion system enhancements and operational best practices across the department.

Qualifications include:

  • Proven experience managing air and ocean export operations within freight forwarding
  • Strong people leadership, operational, and financial management skills
  • Solid understanding of export compliance, documentation, and carrier management
  • Commercially minded with strong customer and stakeholder engagement skills

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
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