Build and coordinate rapid incident response workflows for DEFEND's managed cybersecurity operations
Cybersecurity Operations Analyst
At DEFEND, we build world-class cyber resilience through engineered solutions and expert frontline defense. Our Cybersecurity Operations Analysts are the guardians of our customers' digital environments. Monitoring threats, delivering actionable insights, educating users and responding to incidents with precision and confidence.
In this role you'll:
- Deliver security services by engaging, collaborating, and communicating with internal teams and stakeholders.
- Monitor security events and alerts to identify potential threats.
- Perform security alert triage, investigation, and analysis to assess severity and impact.
- Escalate incidents as necessary and conduct threat scope analysis to determine exposure.
- Perform impact analysis, document findings, and correlate threat intelligence for actionable insights.
- Prepare, review, and summarise customer reports to ensure accuracy and clarity.
- Respond to threats promptly, ensuring proper remediation processes are followed and recorded.
- Participate in a 24/7 on-call rotation, ensuring rapid response and service delivery during critical incidents.
- Maintain accurate documentation of all security monitoring and incident response activities.