Own the customer checkout experience at Feilding store and ensure fast, friendly, accurate transactions

Checkout Team Member - The Warehouse, Feilding (Part-time)

The Warehouse in Feilding, New Zealand, is seeking a friendly and efficient Checkout Team Member to join our retail family. As a crucial part of our front-line team, you'll be responsible for ensuring a positive shopping experience for our valued customers.

Hours of work are:

  • Thursday 4:00pm - 8:00pm
  • Saturday 4:00pm - 8:00pm

Responsibilities include:

  • Operate the checkout counter efficiently, processing customer transactions accurately and promptly
  • Provide exceptional customer service, greeting customers with a warm smile and assisting with enquiries
  • Handle cash, credit card payments, and other forms of tender with precision
  • Maintain a clean and tidy checkout area
  • Assist with bagging items and ensuring customers' purchases are properly packaged
  • Stay informed about current promotions, store policies, and product information to address customer questions
  • Collaborate with team members to maintain a smooth flow of customers through the checkout area
  • Perform end-of-day reconciliation of cash registers and prepare cash deposits
  • Assist with additional tasks as required, such as returns processing or stock replenishment

Qualifications include:

  • Excellent customer service skills with a friendly and approachable demeanour
  • Strong communication abilities, both verbal and written
  • Proficiency in operating Point of Sale (POS) systems and cash registers
  • Solid mathematical skills for handling cash and processing transactions accurately
  • Keen attention to detail to ensure error-free work
  • Ability to work efficiently in a fast-paced retail environment
  • Physical stamina to stand for extended periods and lift items of varying weights
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Previous experience in retail or customer service is desirable but not essential
  • A positive attitude and willingness to learn and grow within the organisation

What we offer includes:

  • Team Card: Access to discounts across our brands.
  • Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
  • Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
  • Career Progression: an excellent stepping stone into other internal opportunities.
  • Plus loads more!
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