Branch Manager - Southern Lakes

Branch Manager

For over 95 years, Gallagher has been dedicated to safeguarding what matters most to individuals and businesses. As the third largest insurance brokerage and risk management company globally, we boast a vast network of brokers spanning more than 130 countries. This is a great opportunity to become part of our team of over 50,000 professionals worldwide and contribute to making a significant impact in the industry.

About The Role

Following an internal promotion, we are seeking a dynamic, innovative, and experienced leader to take on the role of Branch Manager, overseeing a high-performing team of approximately 14 staff across three locations: Queenstown, Wanaka, and Alexandra – proudly recognised as "Branch of the year in 2024!". Reporting directly to the Regional Manager, this is an excellent opportunity to demonstrate your leadership capabilities and propel a talented team toward continued success. The key purpose of this role is to create a culture that is focused on success through delivering great client outcomes and living the Gallagher values.

In this role, you will craft and implement strategic plans aimed at driving sustainable growth, profitability, and client retention. By taking a proactive and hands-on approach, you will ensure branch compliance, deliver quality advice, and achieve positive customer outcomes. You will lead change initiatives while fostering creativity, innovation, and adaptability to maintain strong and consistent performance. Success in this position requires the ability to build and nurture strong, lasting relationships. The role has financial accountability for branch revenue and profits as well as staff engagement and client service.

We love people leaders that can coach and develop their teams to bring our customers an exceptional service. Not only are we looking for a great people leader, but you'll need to be confident, proactive, adaptable and resilient, you'll have excellent communication skills, love a fast-paced environment and are able to think on your feet.

How You'll Make An Impact

Create and manage budgets, including financial reporting and data interpretation to drive branch performance

Develop, implement and execute a business strategy to deliver new business opportunities and overall objectives

Support, coach and motivate the team, leading by example to drive high performance and to deliver exceptional service, professional conduct and quality advice

Manage day-to-day operations across multiple locations

Cultivate and maintain relationships with a wide range of contacts across the industry

Skills And Experience

Experience in the insurance industry, or a sales role, with proven growth in portfolio

Strong leadership qualities and people management experience to effectively hire, develop and lead a team to high performance

High level of regulatory awareness

Authentic and inspirational communicator comfortable with a varying audience

Strong commercial acumen with a strategic focus and experience growing new business opportunities

Proven ability to develop and deliver on business strategy to meet overall objectives

Experience with creating/managing budgets, understanding of financial reporting and interpreting data to drive branch performance

Desirable – A certificate in Financial Services (NZQA Level 5)

Benefits

Comprehensive reward and recognition programme

Life insurance benefit (T&Cs apply)

Discounted personal insurance

Yearly wellness contribution

Yearly flu vaccinations

We support you to develop your skills with excellent learning and development opportunities within a friendly team environment.