Health Records Team Leader

Health Records Team Leader

Health Records Team Leader, Hawkes Bay Fallen Soldiers Hospital

Permanent, Full - Time, 80 Hours per fortnight (1 FTE)

Lead a dedicated team that plays a vital role in supporting patient care by ensuring the right information is available to the right people at the right time.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Health Records Team Leader, you will lead the day to day operations of the Health Records Service, ensuring patient health information is accurate, secure, accessible, and available when needed. You'll oversee workflow coordination, record tracking, clinic preparation, and service delivery while supporting a team responsible for maintaining the integrity of patient records across the organisation.

This is an excellent opportunity for an experienced people leader who enjoys balancing operational management with staff development. You'll play a key role in leading a high performing team, driving continuous improvement, maintaining compliance with privacy and health record standards, and ensuring an efficient, reliable service that supports both clinical teams and patients across Hawke's Bay.

About the Team/Service/Location

Our Health Records team is responsible for managing and maintaining patient health information that supports safe, effective healthcare delivery across Health New Zealand Te Matau a Māui Hawke's Bay. We are committed to providing a high quality, responsive service while maintaining the highest standards of confidentiality, accuracy, and customer service.

Based in Hastings, you will work within a supportive leadership team and enjoy the lifestyle benefits of Hawke's Bay, including a sunny climate, vibrant communities, and excellent work life balance.

About You

As a Health Records Team Leader, you will bring:

• Proven leadership experience with the ability to motivate, support, and develop staff.
• Strong organisational skills with the ability to manage competing priorities in a busy operational environment.
• Excellent communication and relationship-building skills across clinical, administrative, and multidisciplinary teams.
• A commitment to delivering exceptional customer service and maintaining high standards of accuracy and confidentiality.
• The ability to foster a positive team culture while driving continuous improvement and service excellence.

Desirable:

• Previous administration, clerical, or health records experience.
• Experience using patient management systems such as ECA.
• Experience working within the healthcare sector.
• Knowledge of health information management, privacy requirements, and record management processes.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click apply now. All applications must be submitted through our online careers portal by 24th September 2026. If you have any questions about the role, please contact Edith.Hawkins@hbdhb.govt.nz.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.