Develop region-wide learning solutions to upskill frontline staff and improve performance

Learning And Development Facilitator

There is only one purpose to our work: the wellness and wellbeing of our people. At Ara Poutama Aotearoa, we're committed to working collectively to make meaningful difference for New Zealanders now and in the future. We all contribute to our shared purpose of supporting the delivery of our strategy Hōkai Rangi to deliver sustainable outcomes for Māori in our management and their whanau.

About the role

The L & D Facilitator reports into the Principal Lead L&D and supports regional frontline managers in building and growing the capability of their team. In this role you will provide advice and guidance on the learning and development tools and solutions available, provide assessment of current capability levels and training needs and ensure that key processes, such as onboarding new staff, are properly supported, and managed at each site across the region.

We want to ensure our team at Ara Poutama have access to everything they need to be successful in their roles, this includes access to best practice learning and development opportunities. You will play a critical role in maintaining a detailed awareness and understanding of centrally delivered training as well as looking at regional needs and solutions.

Skills and experience

Understanding of various L&D frameworks and systems, NZQA and qualifications

Strong experience/understanding of an adult learning / training environment

Identifies and proactively manages learning styles and gaps

Knowledge or the ability to learn the frontline skills development pathway

Demonstrated ability to inspire and motivate others to action

Strong numeracy skills with the ability to interpret data

Excellent verbal written and interpersonal skills; ability to communicate complex concepts

Strong relationship skills are a must!

Working alongside our leaders to deliver quality learning options and resources you will bring with you a desire to build strong two-way relationships, being accountable to support and deliver on the needs of our teams bringing a strong solution focused mindset to deliver on our people strategy.

If you have a demonstrated ability to inspire and motivate others to action, then this role is for you. Your curiosity and flexible approach to finding the best solutions for our people will set you apart.

About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy - Hōkai Rangi.

Salary

The mid-point of the salary range is $89,225 and the full range (85%-120%) is $75842 - $107070. Appointment and remuneration will reflect skills and experience relevant to the role.

To apply

To apply, please submit a tailored CV and cover letter describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values. Applications close Thursday 24 September 2026

If you want to find out more please email bianca.jones@corrections.govt.nz

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