Store Manager

West Auckland Fisheries Limited T/A Oceanz Seafood New Lynn is located at 10C Margan Avenue, New Lynn, Auckland.  We offer customers a wide selection of fresh fish and shellfish alongside a new fish & chips section, where shoppers can purchase their favourite fresh seafood or enjoy a convenient hot meal.  For more details, please visit our website www.oceanz.co.nz.

We are looking to recruit one Store Manager to oversee the shop's daily operation.  The position is full-time permanent with a guarantee of at least 30 hours (or more) per week.

Hours of work will be on a roster for a minimum of 30 hours per week.  Work hours are usually between 7:30 am to 5:30 pm Monday to Friday.  Hours may occasionally need to be adjusted subject to operation needs.  The pay rate will be NZD 35 per hour.

Duties will include:

• Manage the range of seafood products and fish & chips offerings to meet customer expectations for freshness, quality, and variety.
• Keep track of stock levels, place orders with suppliers, and ensure both the retail counter and kitchen are well supplied.
• Maintain clear and accurate records of sales, inventory, and daily store operations.
• Present products attractively and make sure displays and signage are up to date and appealing.
• Work with suppliers to get the best pricing and set fair, competitive prices for fresh seafood and cooked meals.
• Run in-store promotions and local marketing activities to grow sales and attract repeat customers.
• Support customers with product knowledge, cooking advice, and ensure they receive friendly and efficient service.
• Deal with customer concerns quickly and professionally to maintain positive relationships.
• Monitor sales performance, manage costs, and work to keep the store profitable.
• Hire and train staff, build a positive team culture, and make sure shifts are covered with effective rostering.
• Guide staff on service standards and provide regular feedback to improve performance.
• Ensure food safety and hygiene standards are always met, including safe handling of seafood and operation of cooking equipment.
• Maintain a clean, safe, and welcoming environment for both customers and staff
  
  

Position expectations:

• Minimum two years of relevant work experience
• Tertiary qualification is an advantage but not essential
• Lead by example, motivate staff, set standards, and create a positive team culture
• Adapt to unexpected challenges, such as staff shortages, customer complaints, or supply issues, while keeping operations on track.

You can register your interest in this position by sending a CV and Cover Letter to:
henderson@oceanzseafood.co.nz.