Established in New Zealand in 2017, Furein Asian Supermarket operates from a prime location in central Auckland. Our retail store opened in October 2018 and has since grown into a large, diversified Asian supermarket employing approximately 50–60 people.
Our business extends well beyond traditional in-store retail. We already operate an established online shopping and delivery service supported by our own in-house IT and digital operations team. Our website, mobile application, online store, ordering, inventory and back-office systems are actively used in our day-to-day operations and require continuous development, maintenance and improvement.
As our digital business continues to grow, we are looking for a creative and technically capable Multimedia Specialist to join our existing team.
About the Role
The Multimedia Specialist will design, develop and maintain engaging multimedia content across Furein’s website, mobile application, online store and digital marketing channels. You will work closely with our IT, marketing and operations teams to improve the presentation, usability and overall customer experience of our digital platforms.
This is an ongoing in-house position supporting established business systems and digital platforms. It is not a short-term or outsourced project.
Key Responsibilities
- Design and produce multimedia content for our website, mobile application and online store.
- Create digital graphics, product imagery, promotional materials, videos, animations and interactive content.
- Develop and improve user interface layouts and visual elements for web and mobile platforms.
- Integrate text, images, video, audio and animation into digital platforms.
- Support the ongoing improvement of the online shopping and delivery experience.
- Work with the IT team to test, update and maintain multimedia features.
- Collaborate with marketing and operations staff on digital campaigns and business projects.
- Maintain consistent brand presentation across online and offline channels.
- Review user feedback and platform performance to recommend design and usability improvements.
- Organise and maintain the company’s digital media assets.
About You
To be successful in this role, you will ideally have:
- Experience creating multimedia content for websites, mobile applications or e-commerce platforms.
- Proficiency in Adobe Creative Cloud applications such as Photoshop, Illustrator, Premiere Pro and After Effects.
- Knowledge of UI/UX principles and responsive design.
- Experience with video production, animation, image editing and digital content creation.
- An understanding of website content management and online retail environments.
- Strong attention to detail and the ability to manage multiple projects.
- Good communication and teamwork skills.
- The ability to work independently and deliver projects within agreed timeframes.
- Previous experience in retail, e-commerce or online delivery businesses will be an advantage.
Why Join Furein?
- Join an established and growing New Zealand retail business.
- Work within an existing in-house IT and digital operations team.
- Contribute to live digital platforms used by customers every day.
- Work across website, mobile, e-commerce and digital media projects.
- Enjoy a varied role with opportunities to influence the company’s digital customer experience.
- Convenient Auckland CBD location.