Diagnose refrigeration issues and implement repair solutions for supermarket clients

Commercial Refrigeration Technician

Equans NZ Limited is looking for a Commercial Refrigeration Technician to join our busy Auckland branch supporting our customers across the region.

Equans NZ Limited is part of a global, technical services leader, and part of the Equans Group. Our local team of qualified technicians and support staff delivers value for customers by balancing cost, risk and performance, while having access to a global network of experts. We design and provide customized solutions for our clients to support them in their energy, industrial and digital transitions.

About the Role

Equans is seeking an experienced Commercial Refrigeration Technician to join our Auckland based team. Our team are passionate about Commercial Refrigeration and Mechanical Services and take pride in the quality of their work. You will need to have a strong focus on providing top level customer service, working safely, have a solid understanding of relevant industry codes and standards enabling you to perform technical Refrigeration, HVAC and electrical work. Experience working within the supermarket sector would be an advantage. Participation in an on-call roster (with great rates) and ongoing overtime opportunities are available.

  • Ability to work autonomously and in a team environment with a genuine focus on the health and safety of yourself and others
  • Diagnose technical issues and prioritize workload to meet customer service levels and deliver outcomes in an efficient and effective manner
  • Ensure customer concerns and complaints are managed efficiently and provide resolution.
  • Leveraging the current customer network, identify potential sales opportunities via the provision of cost-effective solutions for repairs, replacements and upgrades.
  • Comply with company policies, procedures, and processes to achieve high-quality business delivery objectives and outcomes to meet and exceed customer expectations.
  • Pro-actively strengthen customer relationships and create opportunities within the Equans business and community.

Technical Qualifications and Experience

  • Relevant Trade Qualifications
  • EST Licence
  • Proven experience in the commercial and industrial service, maintenance and installation of equipment within the refrigeration and HVAC industry
  • Demonstrated experience with controls and building management systems
  • Experience working with Transcritical CO2 systems is an advantage, however on the job training will be provided where required
  • Excellent ability to build effective relationships with clients
  • Excellent communication skills to clearly relate with clients and peers
  • Current clean NZ driver licence, or the ability to obtain one

What We Can Offer

  • Life Insurance.
  • Additional paid parental leave.
  • The ability to purchase additional annual leave.
  • EAPs to support health and wellbeing for all our employees and their families.
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