Traffic Incident Responder

Traffic Incident Responder

We're looking for a Traffic Incident Responder to join our Wellington Transport Alliance (WTA) Team in Wellington. You'll ensure that the WTA keeps road users moving safely through the Wellington State Highway Network in the event of an incident. This role manages minor incidents and supports emergency services in serious incidents.

The Traffic Incident Responder is responsible for ensuring that the WTA keeps road users moving safely through the Wellington Regional State Highway Network in the event of an incident. Incidents range from significant crashes, adverse weather, asset damage and adverse or illegal behaviour. This role manages minor incidents and supports emergency services in serious incidents.

Effective collaboration with the Wellington Transport Operations Centre (WTOC) and emergency services is imperative for the success of this role. Reactive in nature, incident response requires responders to act quickly to assess a situation and implement the appropriate emergency controls in an efficient and timely manner.

This role will require the successful candidate to undertake shift work and be rostered on-call after hours (including weekends and public holidays, when required). Hours of work are Monday-Friday 5am – 1.30pm, and Monday-Friday 1.30pm-10pm with rotating Saturday.

Key responsibilities include undertaking reactive and programmed works and associated activities, responding to incidents in a timely manner, providing traffic management response at incident scenes, coordination and management of incidents as required, participating in incident debriefs with appropriate personnel, completing reports as necessary, ensuring plant and equipment is in good order, identifying and planning any training requirements, ensuring the safety of our team, emergency services and the public with the delivery of temporary traffic management, identifying hazards to crewmates, contractors, visitors or public and react to ensure their safety, risk management, and general road maintenance duties when not responding to incidents.

We're looking for someone with STMS experience on high risk, high speed road environments, Class 1 & 2 Full driver's licence, strong initiative and a proactive mindset, professional presentation and ability to communicate effectively with clients and members of the public, risk assessment and hazard identification skills, first aid certificate, traffic management experience, experience in incident response or emergency management advantageous but not essential, a positive attitude & demonstrated resilience when under pressure, excellent people skills & demonstrated leadership skills, ability to work autonomously & think in an innovative way, ability to think on your feet & evaluate situations quickly, strong risk assessment skills, basic computer literacy, mechanical knowledge (desired but not essential), and a proven safety record with an unwavering commitment towards living safely.

Good work, good benefits. At Fulton Hogan, we genuinely care about the wellbeing of our people and giving them the tools and opportunities they need to succeed and grow with us. You'll have access to medical insurance and life insurance after the eligibility period, KiwiSaver employer contributions after service milestones, up to 7%, parental leave top-up payment with additional return-to-work support, ongoing training and development, with clear career growth and progression opportunities, and great discounts at a wide range of retailers.