Retail Assistant Store Manager

Assistant Store Manager

Brand New Store Opening! Be part of something exciting from the very beginning as we prepare to launch our brand-new Lindt store in Christchurch, with our Grand Opening planned for the second week of November 2026.

We seek a Retail store leader who creates innovative ideas, builds strong connections and has a preference and passion to work with an international brand.

As our Assistant Store Manager, you will support the Store Manager in guiding and mentoring our Chocolate Ambassadors by:

• Supporting an energetic team to create meaningful relationships with customers by providing a unique chocolate experience.
• Delegating, coaching and leading employees on their daily operations, service and collaboration
• Assisting with roster and budget management
• Leading from the front with passion and expertise with customers on product knowledge and preparation
• Deploying visual merchandising strategies and promotional changes
• Assisting in developing and leading the team to future successes

Demonstrated previous customer service experience in a QSR, retail or hospitality environment where you have managed your tasks with clear communication, enthusiasm and passion

Previous Barista experience desirable

An ability to grow your local community and drive return sales and loyalty

Strong time management skills, ability to work effectively and independently with deadlines.

Strong rapport building abilities to assist to lead and coach a team of Chocolate Ambassadors

• An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• Hybrid working environment
• A priority on maintaining a healthy work/life balance
• A paid day off on your birthday!

Are you ready to Enchant the World with Chocolate? We'd love to get to know you!