Customer Connections Specialist (fixed term)

Customer Connections Specialist (Fixed Term)

As Customer Connections Specialist, you'll provide a central point of contact for customers, retailers and service providers requiring a new electricity supply, gas supply or distributed generation.

You'll carry out assessments for requests, and manage all queries, issues and follow-ups that arise throughout their life cycle.

In this role, you'll benefit from gaining a valuable and broad foundation of understanding in electricity, gas and distributed generation, which can present opportunities for you in whichever direction you may want your Vector career to go!

Please note that this position is available on a fixed term basis, ending July 2027.

Who are we looking for?

• A track record of providing an exceptional customer experience
• A proactive, customer-focused attitude, coupled with strong problem-solving skills
• Previous administrative/coordinator experience
• Great communication skills, both written and verbal, with a calm and professional demeanour.

Why Vector

• Enhance your wellbeing, protect your future and empower your personal and professional growth through our extensive benefits package
• Supercharge your career through internal opportunities, our progression scheme, tailored development plans and investment in your learning and growth
• Join a company embracing innovation and collaborating with leading names worldwide to develop and adopt cutting-edge technologies, like X The Moonshot Factory.

Apply now! Applications close by Sunday 4 October 2026; however, interviews may be held sooner – apply today!

We know that some people may hesitate to apply if they don't meet every single requirement. If this role excites you, we encourage you to apply anyway - your skills, enthusiasm, and unique perspective could be just what we're looking for.

Vector values diversity in all its forms and welcomes people of all backgrounds, experiences, identities and abilities to be part of our team.