Internal Sales Engineer

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, with over 17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.   

Endress+Hauser specializes in products, services and solutions to a variety of industries, including food & beverage, water and wastewater, oil & gas, power and energy, life science and the chemical and petrochemical industries.

Endress+Hauser’s main industries in New Zealand are the food & beverage industry and water and wastewater industries.

About the role

We are seeking an Internal Sales Engineer to join our New Zealand team, based in Auckland.   

The Internal Sales Engineer role involves the implementation of our innovative technology product range designed to optimise the Chemical, Oil and Gas industry. The Internal Sales Engineer duties require a scientific focus involving internal coordination and order management, including liaising with factories, logistics, product management to support order fulfillment and issue resolution.

This is not an entry level position.  The role requires maturity and problem-solving skills.

This position is a full-time, permanent role working 38 hours per week, from Monday to Friday. 

Primary Duties & Responsibilities:

• Providing technical expertise to customers in relation to the Endress+Hauser product range within Chemical, Oil and Gas industries
• Providing application based recommendations for flow, level, pressure, temperature and liquid analysis instruments across industrial applications
• Applying a strong understanding of complex chemical process systems within the Chemical, Oil and Gas industries
• Ensuring correct materials and equipment selection to meet all applicable standards and specifications
• Presenting to customers, the best fit solutions for their business and industry plants
• Managing high value customer accounts contribution to ongoing revenue growth and retention
• Assisting the business in the achievement of targets in line with specific KPIs
• Active use of C-360 to plan and manage day-to-day activies and those most vital to an industry group
• Identifying new opportunities - projects and customers' needs in terms of chemical processes planning and design, including:
  • Managing project opportunities in line with Standard 201
  • Maintaining acurate sales forecasts by opportunity management
  • Providing quotations, proposals, and delivery timeframes in accordance with stock availability 
• Working in accordance with the spirit of Endress+Hauser and the Code of Conduct.

Requirements

• Relevant tertiary level education (e.g. chemical engineering or similiar science related subject)
• Minimum 2-5 years experience in a similar role
• Strong technical background in process instrumentation
• Solid understanding of chemical processes relevant to the Chemical, Oil and Gas industry
• Ability to develop and successfully implement account plans, forecasts and reports
• Be determined, tenacious and own the position
• Possess a strong business commercial acumen and outcome focus
• Previous experience using a CRM tool would be highly regarded 
• Strong interpersonal, communication and relationship building skills
• Excellent written and verbal communication skills