SS Rentals is looking for an organised and reliable Office Manager to manage daily office administration, customer enquiries, rental documents, invoicing, vehicle records and bookings. The role involves supporting management, coordinating with customers and suppliers, following up payments, and ensuring business records are kept accurate and up to date.

Job Description

SS Partnership Ltd T/A SS Rentals is looking for a reliable and organised Office Manager to join our team in Cambridge, Waikato.

The Office Manager will be responsible for managing the day-to-day administration of our truck and trailer rental business and supporting management to ensure smooth business operations.

Key duties will include:

  • Managing daily office administration and business records.

  • Answering customer calls, emails and general enquiries.

  • Preparing and sending rental quotes to customers.

  • Preparing rental agreements, lease agreements and other business documents.

  • Creating and sending customer invoices and maintaining accurate payment records.

  • Following up outstanding accounts and overdue payments.

  • Managing customer information and maintaining accurate rental records.

  • Coordinating truck and trailer bookings, pickups and returns.

  • Maintaining vehicle records, including registration, COF, servicing and maintenance information.

  • Coordinating with workshops regarding vehicle servicing and repairs.

  • Maintaining pre-hire and post-hire inspection records.

  • Communicating with customers regarding vehicle availability and rental requirements.

  • Liaising with suppliers, workshops, insurance providers and other service providers.

  • Assisting with accounts payable and accounts receivable.

  • Maintaining electronic and physical filing systems.

  • Preparing reports and documents for management when required.

  • Ordering office supplies and managing general office requirements.

  • Providing general administrative and operational support to management.

  • Completing other reasonable office and administrative duties as required.

The successful candidate should have good communication and organisational skills, attention to detail, basic accounting knowledge and confidence using computers and office software. Experience with Xero and/or the transport, logistics or vehicle rental industry would be an advantage.

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