Lead the end-to-end design of Vista cinema software to enhance guest experience

Senior Product Designer

As a Senior Product Designer, you will lead the design of innovative, user-centered products that align with business strategy and deliver exceptional experiences. You will influence product direction, mentor designers, and advocate for design excellence across the organization. Your work will shape global cinema software solutions, combining creativity, strategy, and craftsmanship.

Our team

We are a rapidly-growing, fast-moving, highly-capable Product Design team building the world's leading cinema software. Our designers work in Auckland and, collaborating with Product Directors, Engineers and BAs, work with our customers to deliver elegant solutions to the complex real-world problems that cinema operators face. The design team has established itself as a critical part of the software development process, and our team's results are having an important impact on the business.

About the role

Strategic

  • Work with the product and design team to strategize, create and deliver best-in-class guest-facing products by understanding the Vista, client business, and user needs
  • Present design concepts to stakeholders, executives, and external partners, managing expectations and negotiating trade-offs
  • Define success criteria and performance metrics for design initiatives (e.g., usability scores, adoption rates)
  • Align design decisions with business objectives, user needs, and market trends
  • Champion user-centered design principles across teams and stakeholders
  • Flags design risks; suggests mitigations within the project

Design and Execution

  • Decisions are informed based on alignment with Vista OKRs, deep knowledge of what client's want and why, through active engagement, understanding competitors and where the market will be tomorrow
  • Ensure we have data about how our products are being used and review it regularly
  • Drive end-to-end design processes: research and discovery, ideation, workshops, interaction design, and visual design
  • Create detailed wireframes, prototypes, and interaction flows to communicate design intent
  • Ensure designs meet accessibility standards (e.g., WCAG compliance) and follow inclusive design principles
  • Collaborate with engineering to balance technical feasibility with design quality
  • Support QA testing to validate UX requirements
  • Help maintain and evolve research methodologies and documentation for consistency and scalability
  • Help maintain and evolve design systems to ensure consistency and scalability
  • Ensure design documentation and assets are clear, accurate, and developer-ready

Culture and Leadership

  • Help build a culture of accountability, where we are not afraid to fail early and cheaply and where our outcomes are always shared
  • Act as an advocate for design excellence across the business in a way that nurtures a culture of true collaboration and unity. This includes engineering and all areas of the business
  • Motivate the team to consistently deliver high-quality work and improve productivity, ensuring that team members are performing their roles to a high standard, providing coaching where necessary
  • Mentor and coach juniors, introducing innovative methods and tools
  • Engage cross-functional teams early, including Marketing, Knowledge Services, and Engineering
  • Stay current with emerging design trends, tools, and technologies
  • Contribute to the evolution of Vista's design systems and processes
  • Facilitate workshops, usability testing, and user research to inform design decisions
  • Present design concepts and solutions to internal and external stakeholders with clarity and confidence
  • Identify opportunities for innovation and propose solutions that enhance user experience and business outcomes

Risk and Issue Management

  • Proactively identify design risks and escalate issues when necessary
  • Manage conflicting priorities and ensure timely resolution of design challenges
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