Regional Administrator (Fixed Term)

Regional Administrator (Fixed Term)

Regional Administrators, Nelson Hospital, Fixed Term 8 months, Part-time

Meaningful work with direct patient impact - use your administration, organisation and communication skills to help patients access timely diagnostic care.

Be part of a collaborative regional programme - work alongside clinical and administrative teams supporting the FIT for Symptomatic pathway and regional colonoscopy services.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

FIT for Symptomatic helps people with bowel symptoms get the right care sooner, using a simple home test to help identify those who may need further investigation.

This is an administration role with a difference. Alongside managing referrals, patient information and tracking systems, you will have regular telephone contact with patients, helping them understand what happens next and supporting them to stay engaged with their healthcare journey.

Your work will contribute directly to improving patient participation, timely access to care and equitable health outcomes across the region.

As a Regional Administrator, you will:

• Manage referrals, patient records and tracking systems accurately and efficiently
• Support the coordination and management of regional colonoscopy waitlists
• Proactively contact patients to explain processes, answer questions and support participation
• Record and monitor patient progress and outcomes
• Work closely with clinical and administrative teams across the region
• Help identify and address administrative barriers that may prevent patients from accessing care
• Contribute to equitable access and positive healthcare experiences for patients and whānau.

We are recruiting for three fixed-term positions until June 2027, working Monday to Friday, with occasional evening or weekend work as required. Two positions are 0.7 FTE (28 hours per week), and one position is 0.6 FTE (24 hours per week).

Please view the position description for further information.

The FIT for Symptomatic and Colonoscopy programme is a regional service focused on supporting patients through their diagnostic pathway and improving access to timely care. Working as part of a collaborative administration team, you'll help coordinate referrals, maintain patient pathways, and engage directly with patients to support participation and equitable health outcomes.

This role is part of the Nelson Marlborough region, there may be potential for some home-based and flexible working depending on service needs and your skills. You'll work closely with clinical and administrative teams across the region, helping to make a real difference for patients and whānau.

About you

We are looking for someone who enjoys working with people, takes pride in getting the details right and can confidently manage competing priorities.

You will bring:

• Previous administration experience
• Excellent attention to detail and strong computer skills
• A warm, professional, empathetic and confident telephone manner
• Strong communication and relationship-building skills
• Excellent organisational and time-management skills
• The ability to work independently while following established processes
• A genuine commitment to supporting patients and improving access to healthcare.

Applicants must be eligible to work in New Zealand or hold a valid NZ visa at the time of applying.

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.