Coordinate ward clerical operations and support patient movement processes in Auckland City Hospital

Ward Clerk

We are looking for a ward clerk to join our team. This is an excellent opportunity to become a valued member of our dedicated team in the dynamic and fast-paced Ward Clerk position, serving as the primary point of contact and a vital support to the Ward leadership team. The successful candidate will act as the initial point of contact for Friends and Whanau visiting loved ones in hospital. This position is diverse and encompasses face-to-face customer service, coordinating and monitoring patient movements, supply management, and general clerical duties. It is a permanent full-time position with 40 hours per week and based at Auckland City Hospital.

Mana Awhi is a part of the Adult Medical & Community Directorate. It includes four inpatient wards delivering high quality health care for older people and rehabilitation services for adults aged over 16 years. We provide assessment, treatment and rehabilitation following stroke, amputation, other neurological and orthopaedic conditions, multiple trauma and for frail older people.

As the ideal person for this role, you will have the following skills and attributes:

  • Have at least 2 years of admin/reception experience (experience in the health sector is beneficial)
  • A working knowledge of the MS applications and accurate data entry skills are also essential. Knowledge of medical terminology and/or hospital systems would be an advantage.
  • Be adaptable and flexible, has a positive attitude, excellent communication and great attention to detail. You will be meeting with the public and liaising with staff meaning strong communication and interpersonal skills are a must.

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

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