Coordinate SPARC administration tasks to ensure referrals flow smoothly and data stays accurate

Administrator - SPARC

Supporting People in Aged Residential Care (SPARC) Administrator

Palmerston North | Fixed term for 12 months | Part time, 0.5 FTE

Join a supportive, collaborative multidisciplinary team

Make a valuable contribution to the care of older people

Enjoy a varied administration role within a new and developing service

About the Role

We are seeking an experienced and motivated Administrator to provide efficient and effective administration and typing support to the Supporting People in Aged Residential Care, or SPARC, team. You will also need to be flexible and able to support other departments when required, within the scope of the role.

Key responsibilities include:

  • Receiving and processing referrals and maintaining referral and waiting lists
  • Providing general administration and typing support
  • Managing emails and telephone enquiries
  • Preparing agendas and taking minutes
  • Maintaining resident lists and entering information into relevant systems
  • Booking aged residential care visits and coordinating vehicle bookings
  • Supporting data collection, service evaluation and quality-improvement activities
  • Maintaining strict confidentiality of patient and service information

As this is a new role, a flexible approach to the specific tasks and functions of the position may be required.

About You

To succeed in this role, you will have:

  • Excellent communication and interpersonal skills
  • Strong organisation, planning and prioritisation skills
  • Effective and timely typing skills
  • Experience using Windows, Excel, Publisher and PowerPoint
  • The ability to quickly learn systems such as WebPAS, Microster and Clinical Portal
  • Confidence scheduling and participating in Microsoft Teams meetings
  • A high level of self-motivation and the ability to work without supervision
  • The ability to work effectively as part of a team
  • Flexibility to meet the changing needs of the service
  • Excellent time-management skills
  • The ability to maintain strict confidentiality
  • Tact, diplomacy and cultural sensitivity
  • A full driver licence

About the Team/Service

SPARC is a multidisciplinary team comprising a Clinical Nurse Specialist, a community-based Geriatrician and a Pharmacist. The team provides specialist care for older people living in aged residential care, working collaboratively with primary care teams to identify acute deterioration early and coordinate appropriate treatment and follow-up plans.

The service aims to support residents to remain in aged residential care where appropriate, avoiding unnecessary transfers to the Emergency Department or admission to hospital. The team also provides education and training to aged residential care clinical staff on geriatric and frailty-related conditions.

Te Pae Hauora o Ruahine o Tararua – MidCentral is a 350-bed hospital in the city of Palmerston North, Manawatū, a city in the Lower North Island of New Zealand. Palmerston North Hospital is a secondary hospital and offers most medical and surgical specialties with the exception of Cardiothoracic, Plastic and Neurosurgery. The hospital serves a local population of 180,000 but is the base for a regional head and neck oncology service which has responsibility for a population of 550,000 and draws patients from Whanganui, Taranaki, and Hawke's Bay.

Employing over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees. We actively seek Māori kaimahi into our workforce and provide an environment which delivers our commitment to equity, diversity, and inclusion.

About the Location

Manawatū offers the perfect blend of city convenience and rural charm. Whether you're drawn to peaceful village life, vibrant townships, or the buzz of the city, you'll find your ideal lifestyle here. It's a family-friendly region that's easy to live in and even easier to love. The region is also home to excellent schools and two tertiary institutions: Massey University and the International Pacific College.

Outdoor enthusiasts are spoiled for choice—beaches, ski fields, lakes, and mountains are all within reach, along with fantastic hiking and mountain biking tracks. No traffic, an easy commute to work and a strong community feel, help achieve true work-life balance.

Our central location makes it easy to explore the rest of New Zealand, whether you're heading off on a road trip or catching a short flight.

For more information on living and working in the Manawatū:

Manawatū & Palmerston North - Visit | Live | Study | Business

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click "apply now." All applications must be submitted through our online careers' portal by the advertised date. If you have any questions about the role, please contact Judy Boxall at judybo@mdhb.health.nz.

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