Client Service Coordinator

Profound Immigration Advice T/A Profound is known for assisting migrants with their visa applications. We assist clients with, but are not limited to, work visas, resident visas, Section 61, visitor visas, dependent visas, etc. We are looking for an Office Assistant in a full-time permanent position with a minimum of 30 hours per week. The position is based in the Auckland region, but you may have to travel overseas or out of Auckland

What is in it for you?
• $34-30 ph (based on education and experience)
• Minimum 30 hours per week; you may need to work 40 hours per week
• Monday to Friday (9.00 am-6.00 pm)
• Supportive and inclusive environment

You will be responsible for providing office management support to our client and other staff members. You will be liaising with clients and other stakeholders, providing admin and operational support. Exceptional customer service and management are what this role is all about.

Job Requirements

• Have a good work ethic
• Be a team player
• Have no criminal conviction and willing to do a drug test if required
• Be punctual, reliable, a can-do attitude and a willingness to get the job done.
• Provide general clerical and administrative support for the day-to-day operation of the office.
• Receive and direct telephone calls, emails and routine enquiries to the appropriate staff member.
• Greet clients and visitors and provide basic information about office procedures and appointments.
• Schedule appointments, meetings and maintain the office calendar.
• Prepare, format, print, scan, photocopy and electronically file routine documents and correspondence.
• Maintain and update electronic and physical filing systems and office records.
• Enter, update and retrieve information from databases, spreadsheets and other office systems.
• Receive, sort, distribute and send routine mail, correspondence and documents.
• Assist with organising client and business records and check documents for basic completeness before filing.
• Maintain routine registers, spreadsheets, lists and other administrative records.
• Assist with invoices, receipts, stationery, office supplies and other routine office administration.
• Maintain confidentiality of client and business information and perform other general clerical duties as required.

Qualification or work experience:

Level 3 or 1 year experience required

If it sounds like you, please apply with your CV and Cover letter