Store Business Manager
Position Title: Store Business Manager
Objective of Position: To ensure Store business, financial and staff is operating
effectively and timely for deliverables both to shareholders and customers. Effectively
manage and support team members to perform their duties well and provide training when
required both in store and in the kitchen.
Report to Director and General Manager
Relationship with Staff, Customers
Duties and Responsibilities
Objective of Position: To ensure Store business, financial and staff is operating
effectively and timely for deliverables both to shareholders and customers. Effectively
manage and support team members to perform their duties well and provide training when
required both in store and in the kitchen.
Report to Director and General Manager
Relationship with Staff, Customers
Duties and Responsibilities
● Order stock and manage inventory estimates
Making Garlic Knot and Pepperoni Wheels according
to display rules
● Lead staff in training and implementation of and in accordance with agreed
procedures, in a professional, courteous manner
to display rules
● Lead staff in training and implementation of and in accordance with agreed
procedures, in a professional, courteous manner
Follow display rules closely for your daily pizza display.
● Send weekly KPI reports to head office
● Send weekly KPI reports to head office
Adjust rules if required. (see Manager before making
any changes).
● Send weekly payroll admin to head office and verify
hours clocked in by staff to be correct
● Effective weekly and monthly stocktake for reporting
and better stock management
● Make sure all stock (food and dry stock) are sufficient
using inventory sheet estimates.
● Clean designated areas in accordance with procedures,
morning/evening routines and hygiene requirements
● Train staff in customer service protocols
any changes).
● Send weekly payroll admin to head office and verify
hours clocked in by staff to be correct
● Effective weekly and monthly stocktake for reporting
and better stock management
● Make sure all stock (food and dry stock) are sufficient
using inventory sheet estimates.
● Clean designated areas in accordance with procedures,
morning/evening routines and hygiene requirements
● Train staff in customer service protocols
● Assist with any special needs of the customer, i.e.
children, disabled or elderly patrons
● Train staff to take customer orders in a pleasant and efficient manner
via POS
● Liaise with Ministry of Primary Industries (MPI) to perform Food Safety
children, disabled or elderly patrons
● Train staff to take customer orders in a pleasant and efficient manner
via POS
● Liaise with Ministry of Primary Industries (MPI) to perform Food Safety
Audit
● OPA (Overall Pizza Awareness) - ensure tables are cleared
quickly and efficiently and table tops returned to kitchen area
● Excellent in reporting back to head office in an honest
and timely manner
● Participate in fire or evacuation drills and ensure complete
familiarization with all exits
● Adhere to Health and Safety and alcohol control policies
● Be a good example to the team by treating each other
with respect and help cultivate a positive and safe
work environment
● Teachable in learning the Sal’s way and accepting of
Head office support and guidance (eg especially for
mandatory procedures)
● Stay up to date with Sal’s Compliance announcements and
required online trainings
Personal Attributes
quickly and efficiently and table tops returned to kitchen area
● Excellent in reporting back to head office in an honest
and timely manner
● Participate in fire or evacuation drills and ensure complete
familiarization with all exits
● Adhere to Health and Safety and alcohol control policies
● Be a good example to the team by treating each other
with respect and help cultivate a positive and safe
work environment
● Teachable in learning the Sal’s way and accepting of
Head office support and guidance (eg especially for
mandatory procedures)
● Stay up to date with Sal’s Compliance announcements and
required online trainings
Personal Attributes
● Excellent customer service
● Good communication skills
● Positive and friendly manner
● Proactive
● Able to lead a team and lead by example
● Honest and reliable
● Good communication skills
● Positive and friendly manner
● Proactive
● Able to lead a team and lead by example
● Honest and reliable