Coordinate administration for the Child Development Centre to ensure smooth clinical operations

Administrator - Child Development Centre

Administrators are the glue that hold our busy and dynamic team together!

About the Role

An opportunity has arisen to join our Child Development Centre team working within a small team of administrators. The team covers a wide range of tasks including processes relating to patient bookings, providing patient enquiry service via phone and email, front line customer service at reception and administrative support for clinics. This is a Fixed Term position covering parental leave to May 2027.

About the Team

The Child Development Centre is a child centred and family focused disability service for children who have, or are suspected of having, developmental problems that may lead to a disability. The centre has a multi-disciplinary team including psychologists, occupational therapists, physiotherapists, speech language therapists, social workers, developmental paediatricians, visiting neurodevelopmental therapists, developmental service coordinators and administrators. The team provides comprehensive assessments and intervention for children identified with a disability.

About Hamilton

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.

For more information on living and working in Waikato click here

About you

As the first point of contact for our clients, you will display your exceptional customer service and relationship building skills. Along with your general administration duties, you will also support the manager design effective admin processes; take active part in quality improvement initiatives and admin projects for the service.

You will also be able to demonstrate the following skills and attributes:

  • Have a confident, calm nature and feel comfortable working under pressure and solving problems.
  • Be proficient managing databases, organised, efficient and able to prioritise their workload effectively.
  • Enjoy implementing and improving systems and processes.
  • Be exceptional at customer service via the telephone with excellent interpersonal skills.
  • Be resourceful and flexible to service needs.
  • Have a genuine passion for working with children and their whānau.

Ideally you will have previous work experience of a minimum of 2 years in a health or health related setting. You will also have reception and customer service experience, excellent computer and typing skills.

If you are a team player who is adaptable with a warm personality we would like to hear from you!

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click Apply online or apply via our Waikato Careers website. All applications must be submitted through our online careers portal before 11:59 pm on 20th October 2026 If you have any questions about the role, please contact Lisa McKerrow at Lisa.McKerrow@TeWhatuOra.govt.nz

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.