Job Details

Company: Valentines Restaurant
Location: Tauranga, New Zealand
Position: Restaurant Duty Manager
Employment Type: Permanent, Full-Time
Hours: Minimum 30 hours per week
Pay Rate: $25 to $35 per hour

About Us

Valentines Restaurant is a buffet-style dining restaurant offering a wide variety of food and a welcoming dining experience for families and groups.

We are looking for a reliable, motivated and experienced Duty Manager to join our team and assist with the smooth daily operation of our restaurant.

Key Duties and Responsibilities

  • Supervise daily restaurant operations and ensure smooth food and beverage service.

  • Manage and coordinate front-of-house staff during assigned shifts.

  • Ensure customers receive friendly, professional and efficient service.

  • Handle customer enquiries, complaints and special requests.

  • Monitor food presentation, buffet replenishment and dining area cleanliness.

  • Assist with staff rostering, training and performance monitoring.

  • Oversee opening and closing procedures, including cash handling and daily sales reconciliation.

  • Monitor stock levels and assist with ordering food, beverages and other supplies.

  • Ensure compliance with food safety, hygiene and workplace health and safety standards.

  • Coordinate with kitchen staff to maintain efficient food service.

  • Maintain accurate records of daily sales, stock and operational activities.

  • Assist the Restaurant Manager with implementing operational procedures and maintaining service standards.

  • Supervise responsible alcohol service and ensure compliance with liquor licensing requirements where applicable.

  • Ensure the restaurant operates efficiently during busy periods, weekends and public holidays.

Skills and Requirements

  • Level 2 qualification or 1 years’ experience

  • Strong leadership, communication and customer service skills.

  • Ability to supervise staff and manage restaurant operations during assigned shifts.

  • Good knowledge of food safety and hygiene practices.

  • Ability to handle cash, manage stock and resolve customer complaints.

  • Strong organisational and problem-solving skills.

  • Ability to work independently and as part of a team.

  • Willingness to work evenings, weekends and public holidays as required.

How to Apply

Interested applicants should send their updated CV and a brief cover letter outlining their relevant qualifications and work experience.

 

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